Warianty tytułu
Języki publikacji
Abstrakty
The article aims to assess the improvement of the process capability by implementing the Six Sigma methodology in furniture enterprises with different levels of the quality management system (QMS) and ownership. The implementation of the Six Sigma methodology according to the DMAIC steps, also analysis, evaluation, and comparison of the implementation results were performed to improve the process performance. The implementation of the Six Sigma methodology was carried out in an international enterprise with foreign capital and a certified Quality Management System (QMS) and in a domestic enterprise with purely domestic capital without an established Quality Management System. The implementation results confirmed the positive development in the key indicators of critical processes, namely, in the reduction of DPMO, the increase of efficiency and the level of Sigma Process, and the values of process capability indices. The positive effects were more pronounced in the international enterprise compared to the domestic. The application of the Six Sigma methodology brings better results in manufacturing companies with international management skills and implemented certified QMS. These two aspects can be key success factors by managing and improving process capability. The practical contribution of the paper can be seen in the proposal of suitable methods and tools by implementing Six Sigma conception in furniture manufacturing regardless of the ownership or level of quality management systems. (original abstract)
Rocznik
Numer
Strony
37--49
Opis fizyczny
Twórcy
autor
- Technical University in Zvolen, Slovakia
autor
- Technical University in Zvolen, Slovakia
Bibliografia
- Alhuraish, I., Robledo, C., & Kobi, A. (2017). A comparative exploration of lean manufacturing and six sigma terms of their critical success factors. Journal of Cleaner Production, 164, 325-337. doi: 10.1016/j.jclepro.2017.06.146
- Antony, J., Antony, F.J., Kumar, M., & Cho, B.R. (2007). Six Sigma in service organisations - Benefits, challenges and difficulties, common myths, empirical observations and success factors. International Journal of Quality and Reliability Management, 24(3), 294-311. doi: 10.1108/02656710710730889
- Arnheiter, E.D., & Maleyeff, J. (2005). The integration of lean management and Six Sigma. The TQM Magazine, 17(1), 5-18. doi: 10.1108/09544780510573020
- Chakravorty, S.S. (2009). Six Sigma failures: An escalation model. Operations Management Research, 2(1-4), 44-55.
- Chandra, S., Doloi, B., & Bhattacharya, B.K. (2014). Implementation of six- sigma methodology for improvement of process yield by reduction of rejection in a manufacturing process. In 5th International & 26th All India Manufacturing Technology Design and Research Conference (AIMTDR 2014), IIT, Guwahati, 644-1-644-6.
- Chen, K.S., Pearn, W.L., & Lin, P.C. (2003). Capability measures for processes with multiple characteristics. Quality and Reliability Engineering International, 19, 101-110. doi: 10.1002/qre.513
- Chen, K.S., Wang, C.H., Tan, K.H., Chiu, S.F. (2019). Developing one-sided specification six-sigma fuzzy quality index and testing model to measure the process performance of fuzzy information. International Journal of Production Economics, 208, 560-565. doi: 10.1016/j.ijpe.2018.12.025
- Chen, M., & Lyu, J. (2009). A Lean Six-Sigma approach to touch panel quality improvement. Production Planning & Control, 20(5), 445-454. doi: 10.1080/09537280902946343
- Chow, A.T., & Moseley, J.L. (2017). Comparisons of six sigma, lean, and human performance technology/performance improvement. Performance Improvement, 56(1), 6-13. doi: 10.1002/pfi.21677
- Desai, D.A., Antony, J., & Patel, M.B. (2012). An assessment of the critical success factors for six sigma implementation in Indian industries. International Journal of Productivity and Performance, 61, 426-444. doi: 10.1108/17410401211212670
- Drohomeretski, E., Gouvea da Costa, S.E., Pinheiro de Lima, E., & Rosa Garbuio, P.A. (2014). Lean, Six Sigma and Lean Six Sigma: an analysis based on operations strategy. International Journal of Production Research, 52(3), 804-824. doi: 10.1080/00207543.2013.842015
- FBE - For Business Excellence. https://www.fbe.sk/
- García-Alcaraz, J., Avelar-Sosa, L., Latorre-Biel, J., Jiménez-Macías, E., & Alor-Hernández, G. (2017). Role of human knowledge and communication on operational benefits gained from six sigma. Sustainability, 9(10), 1721. doi: 10.3390/su9101721
- Gejdoš, P. (2006). Method Six Sigma - flexible system for improving business performance. Acta Facultatis Xylologiae, XLWIII(2), 103-111.
- Gejdoš, P. (2014). Building and certification of quality management systems in theory and practice. Zvolen: Technical University.
- Gong, G., Chen, J.C., & Guo, G. (2017). Enhancing tensile strength of injection moulded fibre reinforced composites using the taguchi-based six sigma approach. International Journal of Advanced Manufacturing Technology, 91(9-12), 3385-3393. doi: 10.1007/S00170-017-0031-9
- Inal Tamer, C., Goruroglu Ozturk, O., Kibar, F., Cetiner, S., Matyar, S., Daglioglu, G., & Yaman, A. (2018). Lean six sigma methodologies improve clinical laboratory efficiency and reduce turnaround times. Journal of Clinical Laboratory Analysis, 32(1), e22180. doi: 10.1002/jcla.22180
- Kadri, S. (2013). Six Sigma Methodology for the Environment Sustainable Development. In L. Zongwei (Ed.), Mechanism Design for Sustainability (pp. 61-76). Germany: Springer.
- Kumar, M., Khurshid, K.K., & Waddell, D. (2014). Status of quality management practices in manufacturing SMEs: A comparative study between Australia and the UK. International Journal of Production Research, 52(21), 6482-6495. doi: 10.1080/00207543.2014.948574
- Kumar, S.S., Satsangi, P.S., & Prajapati, D.R. (2011). Six sigma an excellent tool for process improvement - a case study. International Journal of Scientific and Engineering Research, 2(9), 1-10.
- Kwak, Y.H., & Anbari, F.T. (2006). Benefits, obstacles, and future of six sigma approach. Technovation, 26(5), 708-715. doi: 10.1016/j.technovation.2004.10.003
- Lande, M., Shrivastava, R.L., & Seth, D. (2016). Critical success factors for lean six sigma in smes (small and medium enterprises). TQM Journal, 28(4), 613-635. doi: 10.1108/TQM-12-2014-0107
- Laureani, A., & Antony, J. (2017). Leadership and Lean Six Sigma: a systematic literature review. Total Quality Management & Business Excellence, 30(4), 1-29. doi: 10.1080/14783363.2017.1288565
- Lee, L., & Wei, C. (2009). Reducing mould changing time by implementing Lean Six Sigma. Quality and Reliability Engineering International, 26(4), 387-395. doi: 10.1002/qre.1069
- Madhani, P.M. (2017). Six Sigma Deployment in Sales and Marketing: Enhancing Competitive Advantages. The IUP Journal of Business Strategy, 14(2), 40-63.
- Manville, G., Greatbanks, R., Krishnasamy, R., & Parker, D.W. (2012). Critical success factors for Lean Six Sigma programming. International Journal of Quality & Reliability Management, 29(1), 7-20. doi: 10.1108/02656711211190846
- Marzagão, D.S.L., & Carvalho, M.M. (2016). Critical success factors for six sigma projects. International Journal of Project Management, 34(8), 1505-1518. doi: 10.1016/j.ijproman.2016.08.005
- Montgomery Douglas, C. (2016). Why do lean six sigma projects sometimes fail? Quality and Reliability Engineering International, 32(4), 1279. doi: 10.1002/qre.2009
- Mustafa, Z., & Jamaluddin, Z. (2017). Six sigma critical success factors in manufacturing industries. AIP Conference Proceedings, 1-8.
- Näslund, D. (2008). Lean six sigma and lean sigma: fads or real process improvement methods. Business Process Management Journal, 14(3), 269-287. doi: 10.1108/14637150810876634
- Neely, A., Gregory, M., & Platts, K. (2005). Performance measurement system design: A literature review and research agenda. International Journal of Operations & Production Management, 25(12), 1228-1263. doi: 10.1108/01443570510633639
- Nourelfath, M., Aldowaisan, T., & Hassan, J. (2016). Evaluating six sigma failure rate for inverse gaussian cycle times. International Journal of Production Research, 54(20), 6092-6101. doi: 10.1080/00207543.2016.1190880
- Okpala, K.E. (2012). Total Quality Management and SMPS Performance Effects in Nigeria: A Review of Six Sigma Methodology. Asian Journal of Finance & Accounting, 4(2), 363-378. doi: 10.5296/ajfa.v4i2.2641
- Pabedinskaitė, A., & Vitkauskas, R. (2009). Multicriteria evaluation of product quality. Business: Theory and Practice, 10(3), 214-222. doi: 10.3846/1648-0627.2009.10.214-222
- Pande, P.S., Neumann, P.R., & Cavanagh, R.R. (2002). We are introducing the Six Sigma method. Brno: TwinsCom.
- Psomas, E. (2016). The underlying factorial structure and significance of the six sigma difficulties and critical success factors. TQM Journal, 28(4), 530-546. doi: 10.1108/TQM-04-2015-0049
- Ray, S., & Das, P. (2011). Improving machining process capability by using Six Sigma, International Journal for Quality Research, 5(2), 109-122.
- Ribeiro De Jesus, A., Antony, J., Lepikson, H.A., & Peixoto, A. (2016). Six sigma critical success factors in Brazilian industry. International Journal of Quality & Reliability Management, 33(6), 702-723. doi: 10.1108/IJQRM-08-2014-0120
- Sachin, S., & Dileeplal, J. (2017). Six sigma methodology for improving manufacturing process in a foundry industry. International Journal of Advanced Engineering Research and Science, 4(5), 131-136. doi: 10.22161/ijaers.4.5.21
- Schroeder, R.G., Linderman, K., Liedtke, C., & Choo, A.S. (2008). Six sigma: definition and underlying theory. Journal of Operations Management, 26(4), 536-554. doi: 10.1016/j.jom.2007.06.007
- Shah, R., Chandrasekaran, A., & Linderman, K. (2008). In pursuit of implementation patterns: the context of Lean and Six Sigma. International Journal of Production Research, 46(23), 6679-6699. doi: 10.1080/00207540802230504
- Smetkowska, M., & Mrugalska, B. (2018). Using six sigma DMAIC to improve the quality of the production process: A case study. Procedia - Social and Behavioral. Sciences, 238, 590-596. doi: 10.1016/j.sb-spro.2018.04.039
- STN EN ISO 9001:2015. Quality Management System (QMS). Requirements.
- Trend. https://www.etrend.sk
- Vest, J.R., & Gamm, L.D. (2009). A critical review of the research literature on six sigma, lean and studergroup's hardwiring excellence in the US: The need to demonstrate and communicate the effectiveness of transformation strategies in healthcare. Implementation Science, 4(35). doi: 10.1186/1748-5908-4-35
- Vinodh, S., & Swarnakar, V. (2015). Lean Six Sigma project selection using hybrid approach based on fuzzy DEMATEL-ANP-TOPSIS. International Journal of Lean Six Sigma, 6(4), 313-338. doi: 10.1108/IJLSS-12-2014-0041
- Wang, C.H., Tseng, M.L., Tan, K.H., & Yu, K.T. (2017). Application of a mathematical programming model to solve the confidence interval. International Journal of Information and Management Sciences, 28(1), 11-23.
- Yerriswamy, W., Swamy D.R., & Nagesh, P. (2014). The process capability analysis - a tool for process performance measures and metrics - a case study. International Journal for Quality Research, 8(3), 399-416.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171632740