The Mediating Effect of the Budget Process on the Performance of Small- and Medium-Sized Enterprises in Ho Chi Minh City, Vietnam

• Autorzy: Vuong Khanh Tuan , Premkumar Rajagopal
• Języki publikacji: EN

Abstrakty

EN

PURPOSE: The purpose of this study is to aid the small- and medium-sized enterprise (SME) sector in Ho Chi Minh City (HCMC), resulting in enhancement, improved management performance, and sustainability in adopting beneficial competitive practices aligned to the new era. The study was conducted to determine the key managerial factors that affect the performance of Vietnamese SMEs. We analyzed factors like business planning, organizational commitment, strategy implementation, and managerial control, adopting the budget process as the mediating factor, as it was determined to positively affect SME performance. METHODOLOGY: In the pilot study, we collected 105 samples using the convenience technique and analyzed the results to examine and validate the reliability of the research instrument. A quantitative approach was used in the pilot study, which tested for reliability using Cronbach's alpha and exploratory factor analysis (EFA) with the software IBM SPSS 20.0. The real study was conducted using quantitative analysis, where the randomization technique was applied to 403 suitable samples. A full quantity of data was tested using Cronbach's alpha, confirmatory factor analysis (CFA), and EFA. Structural equation modelling (SEM) was used to test both the conceptual framework and the hypothesis of the real study. This study was conducted from October 2016 to June 2020. FINDINGS: Analysis of SMEs identified the mediating factor, budget process, as having a significant effect on the dependent factor, SME performance. Regarding the total effect on SME performance, among four independent variables, the variable with the highest positive total effect on SME performance was strategy implementation. The second highest positive total effect on SME performance was organizational commitment; the third highest positive total effect was business planning; and the fourth was managerial control. Therefore, it can be concluded that when SME managers change these key factors, they will change the level of performance for their enterprises. IMPLICATIONS: This research provides insight into the performance management of SMEs and how managerial factors affect the level of this performance management. In the results of study, the following key factors have been identified: strategy implementation, organizational commitment, business planning, managerial control, and the mediating role of the budget process. These independent variables have significant total effects on SME performance, and the theory's implication builds on performance management to contribute to the field of management. This research model can be applied to management practices to restructure, innovate, and improve the overall performance of SMEs. Additionally, this study will provide SMEs with management procedures to compete, adapt, and enhance their sustainability within the global market. ORIGINALITY/VALUE: This model provides researchers and practitioners with the invaluable knowledge needed to manage enterprise performance, which will assist SMEs in developing as sustainable and competitive players in this new era. (original abstract)

CEL: Celem tego badania jest wsparcie sektora małych i średnich przedsiębiorstw (MŚP) w Ho Chi Minh City (HCMC), co skutkuje ulepszeniem, lepszą wydajnością zarządzania i zrównoważonym przyjęciem korzystnych praktyk konkurencyjnych dostosowanych do współczesności. Badanie przeprowadzono w celu określenia kluczowych czynników zarządczych, które wpływają na wyniki wietnamskich MŚP. Przeanalizowaliśmy takie czynniki, jak planowanie biznesowe, zaangażowanie organizacyjne, wdrażanie strategii i kontrola zarządcza, przyjmując jako czynnik pośredniczący proces budżetowy, który pozytywnie wpływa na wyniki MŚP. METODYKA: W badaniu pilotażowym zebraliśmy 105 próbek i przeanalizowaliśmy wyniki w celu zbadania i potwierdzenia wiarygodności instrumentu badawczego. W badaniu pilotażowym zastosowano podejście ilościowe, w którym testowano wiarygodność za pomocą analizy alfa Chronbacha i eksploracyjnej (EFA) z oprogramowaniem IBM SPSS 20.0. Rzeczywiste badanie przeprowadzono z wykorzystaniem analizy ilościowej, w której technikę randomizacji zastosowano na 403 próbie. Pełna ilość danych została przetestowana za pomocą alfa Cronbacha, konfirmacyjnej analizy czynnikowej (CFA) i EFA. Modelowanie równań strukturalnych (SEM) zostało wykorzystane do przetestowania zarówno ram koncepcyjnych, jak i hipotez rzeczywistego badania. Badanie przeprowadzono w okresie od października 2016 do czerwca 2020. WYNIKI: Analiza MŚP zidentyfikowała czynnik pośredniczący, proces budżetowy, jako mający istotny wpływ na czynnik zależny, czyli wyniki MŚP. Jeśli chodzi o łączny wpływ na wyniki MSP, spośród czterech czynników zarządzania, czynnikiem o największym pozytywnym łącznym wpływie na wyniki MSP było wdrożenie strategii. Drugim największym pozytywnym łącznym wpływem na wyniki MŚP było zaangażowanie organizacyjne; trzecim co do wielkości pozytywnym efektem łącznym było planowanie biznesowe; a czwartym była kontrola zarządcza. Można zatem stwierdzić, że gdy menedżerowie MŚP zmienią te kluczowe czynniki, zmienią one poziom wydajności swoich przedsiębiorstw. IMPLIKACJE: Badanie to dostarcza wglądu w zarządzanie wydajnością MŚP oraz w jaki sposób czynniki zarządcze wpływają na poziom tego zarządzania wydajnością. W wyniku badania zidentyfikowano następujące kluczowe czynniki: realizacja strategii, zaangażowanie organizacji, planowanie biznesowe, kontrola zarządcza oraz pośrednicząca rola procesu budżetowego. Te czynniki związane z zarządzaniem mają znaczący wpływ na wyniki MŚP, a implikacja teorii opiera się na zarządzaniu wynikami, aby przyczynić się do rozwoju dziedziny zarządzania. Ten model badawczy można zastosować do praktyk zarządzania w celu restrukturyzacji, innowacji i poprawy ogólnych wyników MŚP. Ponadto badanie to zapewnia MŚP procedury zarządzania, które umożliwią im konkurowanie, adaptację i poprawę zrównoważenia na rynku globalnym. ORYGINALNOŚĆ/WARTOŚĆ: Model ten zapewnia naukowcom i praktykom bezcenną wiedzę niezbędną do zarządzania wydajnością przedsiębiorstwa, która pomoże MŚP w rozwoju jako zrównoważonych i konkurencyjnych graczy na rynku. (abstrakt oryginalny)

Słowa kluczowe

EN

Small business; Performance appraisal; Organizational commitment; Budget planning; Management control

PL

Małe i średnie przedsiębiorstwa; Zarządzanie wynikami; Zaangażowanie organizacyjne; Planowanie budżetowe; Kontrola zarządcza

• Czasopismo: Journal of Entrepreneurship, Management and Innovation (JEMI)
• Rocznik: 2022
• Tom: 18
• Numer: nr 1 Entrepreneurship and Innovation in the Age of Digital Transformation
• Strony: 65--92

Twórcy

autor

Vuong Khanh Tuan

• Malaysia University of Science and Technology

autor

Premkumar Rajagopal

• Malaysia University of Science and Technology

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Identyfikatory

DOI

https://doi.org/10.7341/20221813