Five Pitfalls and Solutions of Performance Management in a Selected South African University During Covid-19

• Autorzy: MacDonald Isaac Kanyangale , Christopher Chikandiwa
• Języki publikacji: EN

Abstrakty

EN

This paper aims to establish the pitfalls of performance management (PM) in a selected South African Higher Education Institution (HEI) during the Covid-19 pandemic and suggest a strategic way forward. It adopted a quick review of documents in the South African HEI to identify the pitfalls. Rigid performance planning and poor timing of feedback in uncertain times, weak performance feedback cul****ture, the performance process of accountability with lip service to employee growth and development, misperceptions of HR as the center of PM in disruptive times and lack of compassionate leadership to drive performance are the five pitfalls of PM. The identified pitfalls expose the cardinal weaknesses and offer an opportunity to transform PM in the selected South African HEI by embedding agility, inte****grating coaching and building a performance feedback culture. It is recommended that the South African HEI adopt a non-linear and fluid PM process, centralizing ongoing conversations and coaching for per****formance, employee development and organizational success. A framework for agile, continuous PM, which provides the wayward in a South African HEI, is proposed(original abstract)

Słowa kluczowe

EN

Performance appraisal; Higher education; Quality management; COVID-19

PL

Zarządzanie wynikami; Szkolnictwo wyższe; Zarządzanie jakością; COVID-19

• Czasopismo: Foundations of Management
• Rocznik: 2022
• Tom: 14
• Numer: nr 1
• Strony: 111--126

Twórcy

autor

MacDonald Isaac Kanyangale

• University of KwaZulu-Natal, South Africa

autor

Christopher Chikandiwa

• University of KwaZulu-Natal, South Africa

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Identyfikatory

DOI

10.2478/fman-2022-0007