Digital Transformation in the Development Services Industry in Poland

• Autorzy: Alicja Winnicka-Wejs
• Języki publikacji: EN

Abstrakty

EN

Purpose: Characteristics of digital transformation in the development services industry in Poland. Addressing the questions: Does digitalization exist in the industry, and to what extent? What is the demand for digital competencies among educators and trainers? What is the potential scenario for the development of the industry taking into account the application of modern technological solutions? Methodology: The author's analysis of twelve webinars (presentations by experts) available on the website of the Council for the Competence of the Development Services Sector, and the analysis of the report of the 1st edition of the survey of the development services industry within Human Industry Capital Balance. Findings: Digitalization contributes to a paradigm shift in providing development services which are increasingly offered in remote or hybrid form. Despite the fact that the digital competence of educators and trainers is increasing in such areas as designing and creating remote development services, or creating educational situations in digital reality, the majority of employers in the development services industry in Poland do not apply innovative solutions and they anticipate the need for only basic digital skills. Digital transformation in the surveyed industry towards the widespread use of modern technologies and advanced skills in the use of microlearning, virtual and/or mixed reality, artificial intelligence, educational games, online simulation and/or videolearning requires significant financial investment and awareness. Research limitations/implications: The analysis was based on secondary sources of information. Future research should involve deepening the research fields on digital transformation in the development services industry in Poland and conducting qualitative research (e.g. interviews with company representatives, case studies). Practical implications: The results obtained from the research may be useful for owners of training companies and consulting firms in Poland, educators and trainers, and other players interested in developing human capital by means of modern technologies. Social implications: Creating awareness of the level of digitalization in the development services industry in Poland. Originality/value The article has research value for developing knowledge of management and quality, in the area of management and human capital development.(original abstract)

Słowa kluczowe

EN

Digital transformation; Digital competences; Human capital; Digitization

PL

Transformacja cyfrowa; Umiejętności cyfrowe; Kapitał ludzki; Cyfryzacja

• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2022
• Numer: z. 163
• Strony: 681--697

Twórcy

autor

Alicja Winnicka-Wejs

• University of Economics in Katowice

Bibliografia

• 1. Branżowy Bilans Kapitału Ludzkiego II - branża usług rozwojowych. Raport podsumowujący I edycję badań realizowanych w latach 2020-2021. Industry Human Capital Balance II - Development Services Industry. Raport przygotowany we współpracy z Radą ds. Kompetencji Sektora Usług Rozwojowych. Polska Agencja Rozwoju Przedsiębiorczości, Warszawa, 2022, https://www.parp.gov.pl/storage/publications/ pdf/BBKL-Usugi-Rozwojowe_22_07_2022.pdf, 22.07.2022.
• 2. Cascio, W.F. (2019). Training trends: Macro, micro, and policy issues. Human Resource Management Review, 29(2), 284-297. https://doi.org/10.1016/j.hrmr.2017.11.001.
• 3. Council on Higher Education (2014). Distance higher education programs in a digital era: Good practice guide. Johannesburg: Council on Higher Education. https://www.saide.org.za/documents/CHE_-_Distance_Higher_Education.pdf, 05.09.2022.
• 4. Digital Transformation: The Harmonic Convergence of People, Culture, Process, and Technology in the New Normal, Management, Knowledge and Learning International Conference Technology, Innovation and Industrial Management (MakeLearn & TIIM, 2022) International Scientific Conference. Kaunas University of Technology, Lithuania, 19-21.05.2022, https://makelearn.mfdps.si, 21.05.2022.
• 5. Domeradzka, J., Marszalik, K., Zaborek, M. (2022). Trends in human development for 2022. House of Skills. https://www.houseofskills.pl/wp-content/uploads/2022/01/Trends-in-human-development-for-2022.pdf, 23.09.2022.
• 6. European Digital Education Hub. https://education.ec.europa.eu/focus-topics/digital-education/action-plan/european-digital-education-hub, 23.09.2022.
• 7. Hałas, K. (2022). E-profile of an Examplary Academic Teacher. In: L. Pokrzycka, Bruno De Lièvre (Eds.), Innovative Teachnig Methods E-learning in Practice (pp. 33-44). Lublin: Maria Curie-Skłodowska University Press.
• 8. Harney, B., Collings, D.G. (2021). Navigating the shifting landscapes of HRM. Human Resource Management Review, 31, 100824. https://doi.org/10.1016/j.hrmr.2021.100824.
• 9. Kawecki, M., Orłowska, J., Bobiński, M., Kanownik, M. (2022), Czy system edukacji jest gotowy na świat technologiczny - debata z cyklu Business Insider TRENDS 2022. https://businessinsider.com.pl/technologie/nowe-technologie/czy-system-edukacji-jest-gotowy-na-swiat-technologiczny/zk66fn9, 21.07.2022.
• 10. Konkurs Innowacja Edukacyjna Roku! Educational Innovation of the Year Competition https://innowacja.edu.pl/

Identyfikatory

DOI

10.29119/1641-3466.2022.163.42