Czasopismo
2022
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z. 164 Zarządzanie zasobami ludzkimi: perspektywy, wdrażanie i wyzwania = Human Resource Management : Perspectives, Implementation and Challenges
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189--199
Tytuł artykułu
Autorzy
Warianty tytułu
Języki publikacji
Abstrakty
Purpose: The aim of this paper is to analyse the differentiated spectrum of types of employee silence that reflect selected motives (including an analysis of interdependence between selected forms of employee silence). Design/methodology/approach: The empirical material was obtained through a survey - a questionnaire with 47 questions was used (including questions about discriminatory behaviour, forms of organizational silence and respondents' personality traits). The survey was conducted in 2021 in the West Pomeranian province, Poland. 426 questionnaires were analysed. Findings: Employees often keep silent in an organization for social reasons, while fear is the least important factor here. This research shows marked specific characteristics of prosocial silence which was introduced to research programmes by Knoll and van Dick (2013) (relatively high intensity, weak correlation with other forms). It also points out that a further analysis must take into consideration the widest possible spectrum of motives underlying employee silent attitudes. Research limitations/implications: The analysis is based on respondents' subjective declarations. Practical implications: Organizations' management staff should be aware of the diverse spectrum of motives for employee silence and thus measures to counteract negative effects of this phenomenon. This paper provides useful knowledge on this issue. Originality/value: An analysis of a broad spectrum of motives for employee silence investigated in a Polish sample, along with a multidimensional analysis of the correlation between individual forms of employee silence.(original abstract)
Rocznik
Strony
189--199
Opis fizyczny
Twórcy
autor
- University of Szczecin
Bibliografia
- 1. Adamska, K. (2015). Milczenie w organizacji. Rola uważności społecznej i czynników kontekstowych. Zarządzanie Zasobami Ludzkimi, No. 1, pp. 115-130.
- 2. Adamska, K., Jurek, P. (2017). Adaptation of the Four Forms of Employee Silence Scale in a Polish Sample. Current Issues in Personality Psychology, Vol. 5, No. 4, pp. 303-312.
- 3. Bies, R.J., Shapiro, D.L. (1988). Voice and justification: their influence on procedural fairness judgments. Academy of Management Journal, Vol. 31, No. 3, pp. 676-85.
- 4. Brief, A.P., Motowidlo, S.J. (1986). Prosocial organizational behavior. Academy of Management Review, Vol. 11, No. 4, pp. 710-725.
- 5. Brinsfield, C. (2009). Employee silence: Investigation of dimensionality, development of measures, and examination of related factors (unpublished doctoral dissertation). Columbus, Ohio: The Ohio State University.
- 6. Dutton, J.E., Ashford, S.J. (1993). Selling issues to top management. Academy of Management Review, Vol. 18, No. 3, pp. 397-428.
- 7. Farrell, D., Rusbult, C.E. (1992). Exploring the exit, voice, loyalty, and neglect typology: The influence of job satisfaction, quality of alternatives, and investment size. Employee Responsibilities and Rights Journal, Vol. 5, No. 3, pp. 201-218.
- 8. Folger, R. (1977). Distributive and procedural justice: combined impact of "voice" and improvement on experienced inequity. Journal of Personality and Social Psychology, Vol. 35, No. 2, pp. 108-119.
- 9. Hirschman, A.O. (1970). Exit, voice, and loyalty: Responses to decline in firms, organizations, and states. Cambridge: Harvard University Press.
- 10. Kish-Gephart, J.J., Detert, J.R., Trevino, L.K., Edmondson, A.C. (2009). Silenced by fear: The nature, sources and consequences of fear at work. Research in Organizational Behavior, Vol. 29, pp. 163-193.
- 11. Knoll, M., Neves, P., Schyns, B., Meyer, B. (2021). A Multi-Level Approach to Direct and Indirect Relationships between Organizational Voice Climate, Team Manager Openness, Implicit Voice Theories, and Silence. Applied Psychology: An International Review, Vol. 70, No. 2, pp. 606-642.
- 12. Knoll, M., van Dick, R. (2013). Do I Hear the Whistle...? A First Attempt to Measure Four Forms of Employee Silence and Their Correlates. Journal of Business Ethics, Vol. 113, No. 2, pp. 349-362.
- 13. LePine, J. A., van Dyne, L. (1998). Predicting voice behaviour in work group. Journal of Applied Psychology, Vol. 83, No. 6, pp. 853-68.
- 14. Miceli, M.P., Near, J.P. (1992). Blowing the whistle. New York: Lexington Books.
- 15. Milliken, F.J., Lam, N. (2009). Making the decision to speak up or to remain silent: Implications for organizational learning. In: J. Greenberg, M. Edwards (Eds.), Voice and silence in organizations (pp. 225-244). Bingley: Emerald.
- 16. Milliken, F.J., Morrison, E.W., Hewlin, P.F. (2003). An Exploratory Study of Employee Silence: Issues that Employees Don't Communicate Upward and Why. Journal of Management Studies, Vol. 40, No. 6, pp. 1453-1476.
- 17. Morrison, E.W. (2011). Employee Voice Behavior: Integration and Directions for Future Research. The Academy of Management Annals, Vol. 5, No. 1, pp. 373-412.
- 18. Morrison, E.W., Milliken, F.J. (2000). Organizational silence: a barrier to change and development in a pluralistic world. Academy of Management Review, Vol. 25, No. 4, pp. 706-725.
- 19. Noelle-Neumann, E. (1974). The spiral of silence: A theory of public opinion. Journal of Communication, Vol. 24, No. 2, pp. 43-51.
- 20. Peirce, E., Smolinski, C.A., Rosen, B. (1998). Why sexual harassment complaints fall on deaf ears. Academy of Management Perspectives, Vol. 12, No. 3, pp. 41-54.
- 21. Roberts, K.H., O'Reilly, C.A. (1974). Failures in upward communication in organizations: Three possible culprits. Academy of Management Journal, Vol. 17, No. 2, pp. 205-215.
- 22. Rosen, S., Tesser, A. (1970). On reluctance to communicate undesirable information: The MUM effect. Sociometry, Vol. 33, No. 3, pp. 253-263.
- 23. Thibaut, J.W., Walker, L. (1975). Procedural Justice: A Psychological Analysis. Hillsdale: L. Erlbaum Associates.
- 24. Van Dyne, L., Ang, S., Botero, I.C. (2003). Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs. Journal of Management Studies, Vol. 40, No. 6, pp. 1359-1392.
- 25. Williams, K.D., Sommer, K.L. (1997). Social Ostracism by Coworkers: Does Rejection Lead to Loafing or Compensation? Personality and Social Psychology Bulletin, Vol. 23, No. 7, pp. 693-706.
- 26. Withey, M.J., Cooper, V.H. (1989). Predicting exit, voice, loyalty, and neglect. Administrative Science Quarterly, Vol. 34, No. 4, pp. 521-39.
Typ dokumentu
Bibliografia
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Identyfikator YADDA
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