The Quality and Safety of Medical Services and the Patiens Rights

• Autorzy: Małgorzata Nadziakiewicz
• Języki publikacji: EN

Abstrakty

EN

Purpose: the author main objective was to analyze the basis of law act and other publications on the subject, the merits, the stages the idea, as well as to present the results of study showing the condition of Polish health services and the patient rights to the safe and high-quality services. Design/methodology/approach: the objectives are achieved by Polish law analysis, literature study presented in the paper have been taken from legal act from 2004-2022. Findings: the paper and its summary discuss the main findings from the and the results of the law act and literature study conducted. Research limitations/implications: the paper presents the latest data published in law act and the subject publications. It is addressed to the quality and safety researchers of health services.(original abstract)

Słowa kluczowe

EN

Health care; Patient rights protection; Quality of medical services; Medical services

PL

Opieka zdrowotna; Ochrona praw pacjenta; Jakość usług medycznych; Usługi medyczne

• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2022
• Numer: z. 165
• Strony: 223--232

Twórcy

autor

Małgorzata Nadziakiewicz

• Silesian University of Technology

Bibliografia

• 1. Art. 34 Act of December 5, 2008 on preventing and combating infections and infectious diseases in humans (Journal of Laws 2019, item 1239).
• 2. Article 26 of the Act of October 26, 1982 on Upbringing in Sobriety and Counteracting Alcoholism (Journal of Laws 2019, item 2277).
• 3. Article 9-12 of the Act of November 6, 2019 on Patient Rights and Patient Ombudsman (Journal of Laws 2020, item 849).
• 4. Czerw, A., Religioni, U., Olejniczak, D. (2012) Metody pomiaru oraz oceny jakości świadczonych usług w podmiotach leczniczych. Problemy Higieny Epidemiologicznej, 93, p. 271.
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• 6. Garvin, D.A. (1988). Managing Quality: The Strategic and Competitive Edge. New York: Free Press.
• 7. Hamrol, A., Matura, W. (2004). Zarządzanie jakością. Teoria i praktyka. Warszawa: PWN, p. 20.
• 8. Hermas, A. Gajda, L. (2005). Systemy zarządzanie jakością. Gliwice: Wydawnictwo Politechniki Śląskiej, p. 11.
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• 10. https://www.path.org.
• 11. Huang, E.S., Zhang, Q., Brown, S.E.S. (2007). The cost-effectiveness of improving diabetes care in US federally-qualified community health centers. Health Serv. Res., 16 May 2007. doi: 10.1111/j.1475-6773.2007.00734.x.
• 12. Institute of Medicine (IOM) (2005). Performance measurement: accelerating improvement. Washington, DC: National Academy Press.
• 13. Institute of Medicine (2021). Crossing the quality chasm: a new health system for the 21st century. Washington, DC.
• 14. Kuzior, A., Kashcha, M., Kuzmenko, O., Lyeonov, S., Brożek, P. (2022). Public Health System Economic Efficiency and COVID-19 Resilience: Frontier DEA Analysis. Int. J. Environ. Res. Public Health, 19, 14727. https://doi.org/10.3390/ijerph192214727.
• 15. Maxwell, R.J. (1984). Quality assessment in health. Br. Med. J., 288, p. 147.
• 16. Melnyk, L., Matsenko, O., Kubatko, O., Korneyev, M., Tulyakov, O. (2022). Additive economy and new horizons of innovative business development. Probl. Perspect. Manag., 20, 175-185.
• 17. Nadziakiewicz, M. (2018). Marketing and Quality of Medical Services in the Times of New Technologies. Zeszyty Naukowe Politechniki Ślaskiej. Gliwice, p. 122.
• 18. Nice (2019). National Institute for Health and Clinical Excellence Costing tools. http://www.nice.org.uk/page.aspx?o = costing tools, 9.02.2019.
• 19. Orzeł, B., Wolniak, R. (2021). Clusters of Elements for Quality Assurance of Health Worker Protection Measures in Times of COVID-19 Pandemic. Adm. Sci., 11.
• 20. The Act of 27 August 2004 on health care services financed from public funds (Journal of Laws of 2019, item 1373), Articles 17 and 186.
• 21. The Act of 6 November 2008 on Patient Rights and Patient Ombudsman (Journal of Laws 2020, item 849).
• 22. Wu, S.H., Lee, J. (2006). A comparison Study of Nursing Care Quality in Different working Status Nursing Staffs: an example of one Local Hospital. J. Nurs. Re., pp. 181-188

Identyfikatory

DOI

10.29119/1641-3466.2022.165.16