Warianty tytułu
Impact of client and contractor relations on categories of the performance management system: case studies of construction projects
Języki publikacji
Abstrakty
Celem artykułu jest wskazanie głównych czynników wpływających na kształtowanie relacji klienta z wykonawcą projektu budowlanego oraz zdefiniowanie tych kategorii systemu controllingu, na które relacje te mogą wpływać. Określono, że czynnikami moderującymi relacje są: zapisy umowne, cele strategiczne stron kontraktu, zewnętrzny kontekst projektu, zaufanie, formalny i nieformalny system komunikacji. W artykule zdefiniowano następujące mierniki systemu zarządzania controllingu kształtowane przez relacje klienta z wykonawcą budowlanym: poziom zatwierdzenia i zafakturowania zrealizowanych prac, poziom akceptacji zmian optymalizacyjnych, poziom zatwierdzenia dostarczonej dokumentacji, wysokość kar umownych z tytułu opóźnień lub wad jakościowych, płynność finansowa projektu, potencjalne przychody z nowych projektów. Wykazano, że relacje między klientem a wykonawcą mogą wpływać na wybrane wskaźniki controllingowe. Wyniki badań mogą pomóc kierownikom projektów klienta oraz wykonawcy w doskonaleniu systemu controllingu projektu, co powinno się przyczynić do wzrostu ich skuteczności i efektywności. (abstrakt oryginalny)
The main objective of the paper are to highlighted major factors affecting the relations between client and contractors of construction projects and to define the categories of project performance management system that relations could interference. In the paper following factors were presented: contract conditions, strategic objectives of contract sides, external context of project, trust, formal an informal communication system. In the paper following categories of project performance management system correlated with quality of relations between client and contractors were recognized: level of performance confirmation, invoicing, level of acceptance of optimization changes submitted by contractor, confirmation of documentation quality, calculation of contract penalties, project cash flow, potential forthcoming revenues from new projects. The presented findings can support client's and contractor's project managers in development of the performance management system, that may result in improving ofeffiiency and effectiveness. (original abstract)
Słowa kluczowe
Rocznik
Numer
Strony
61--76
Opis fizyczny
Twórcy
autor
- Politechnika Warszawska
Bibliografia
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Typ dokumentu
Bibliografia
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Identyfikator YADDA
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