Hierarchical Risk Communication Management Framework for Construction Projects

• Autorzy: Mohammad A. Mansour , Nabil Beithou , Moh'd Alsqour , Sultan A. Tarawneh , Khalid Al Rababa'a , Sameh AlSaqoor , Ewa Chodakowska
• Języki publikacji: EN

Abstrakty

EN

Risk, as an effect of uncertainty, is associated with every human activity. Like any other industry, construction companies are eager to reduce the uncertainty of reluctant events. A well-planned risk communication system could contribute to the success of a construction project. A proper announcement protocol could be a mitigating lever for identified or unidentified risks during planning and monitoring processes. This research aims to present a risk communication management system (RCMS) for construction companies involved in large projects. The proposed model includes a step-by-step communication procedure considering the authority level within the organisational hierarchical structure. The model aims to remove the ambiguity of risk communications during the construction process under uncertain conditions. It leaves no or little room for the emergence of unplanned risks. The proposed communication structure has been implemented in GRC cladding construction projects, and the risk communication time and response have been significantly improved. (original abstract)

Słowa kluczowe

EN

Risk; Uncertainty; Risk management; Communication; Construction investments; Marketing management

PL

Ryzyko; Niepewność; Zarządzanie ryzykiem; Komunikowanie; Inwestycje budowlane; Zarządzanie marketingowe

• Czasopismo: Engineering Management in Production and Services
• Rocznik: 2023
• Numer: nr 4
• Strony: 104--115

Twórcy

autor

Mohammad A. Mansour

• Applied Science Private University, Jordan; Middle East University, Jordan

autor

Nabil Beithou

• Tafila Technical University, Jordan

autor

Moh'd Alsqour

• Irbid National University, Jordan

autor

Sultan A. Tarawneh

• Applied Science Private University, Jordan; Middle East University, Jordan; Mutah University, Jordan

autor

Khalid Al Rababa'a

• Tafila Technical University, Jordan

autor

Sameh AlSaqoor

• Applied Science Private University, Jordan; Middle East University, Jordan; Tafila Technical University, Jordan

autor

Ewa Chodakowska

• Bialystok University of Technology

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Identyfikatory

DOI

https://doi.org/10.2478/emj-2023-0031