Changes in the Management of Healthcare Facilities in the Time of Covid-19 Pandemic on a Selected Example

• Autorzy: Agata Krukowska-Miler
• Języki publikacji: EN

Abstrakty

EN

Purpose: The aim of the article is to answer the question whether the COVID-19 pandemic, which began in China and spread around the world at the beginning of 2020, has affected the management of healthcare facilities. An example of such a change in strategic and operational management, especially in the field of patient service and rules related to personnel management, is JST Sp. Z o. o. CM Klara in Częstochowa.

Design/methodology/approach: The study was based on a purposive, pilot study. The survey tool was a questionnaire. Contact with the facility took place by e-mail correspondence and direct meetings with the management of the facility. The Supreme Audit Office's (NIK) report on the functioning of hospitals in the COVID-19 pandemic was analysed.

Findings: The study can serve as a small contribution to the development of rules for the conduct of healthcare facilities in the event of a pandemic or other global health threats. On the basis of the study, it was possible to identify areas that require special attention, places in the management of the facility that are bottlenecks and elements that are well adapted to the fight against the pandemic. ^^ Research limitations/implications: The study in its current form is a pilot study. In the future, this study could apply to both Polish and other countries affected by the COVID-19 pandemic in order to develop general rules of conduct in the management of facilities in the era of pandemic threat.

Practical implications: An extended study could help to develop general rules of conduct for the management of healthcare facilities in the era of pandemic threat.

Social implications: A well-managed healthcare facility, especially at a time of enormous challenge such as the pandemic, can significantly contribute to saving the lives and health of many people, preventing the spread of the pandemic, limiting its impact on medical staff and educating the population related to the fight against the pandemic.

Originality/value: The issue related to the management of healthcare facilities in the era of the COVID-19 pandemic is a unique issue. It can be particularly helpful for managers of health care facilities as well as for the state authorities to which these facilities are subordinate.(original abstract)

Słowa kluczowe

EN

Health care functioning; Medical facilities management; Pandemic

PL

Funkcjonowanie ochrony zdrowia; Zarządzanie placówkami służby zdrowia; Pandemia

• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2023
• Numer: z. 181 Nowoczesność przemysłu i usług = Modernity of industry and services
• Strony: 305--316

Twórcy

autor

Agata Krukowska-Miler

• Politechnika Częstochowska

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Identyfikatory

DOI

10.29119/1641-3466.2023.181.21