Community Engagement in Smart City - Smartphone Applications Aspects

• Autorzy: Radosław Wolniak , Wieslaw Grebski
• Języki publikacji: EN

Abstrakty

EN

Purpose: The purpose of this publication is to present the usage of smartphone application in Smart Cities in community engagement.

Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic.

Findings: The integration of smartphone applications in community engagement within smart cities signifies a transformative paradigm shift, offering a myriad of advantages that redefine residents' interactions and contributions to community development. These applications act as dynamic platforms, utilizing technology to amplify communication, collaboration, and participation, fostering a more connected and empowered citizenry. The benefits encompass immediate access to real-time information, heightened civic participation, participatory decision-making, efficient public services, sustainability promotion, community building, emergency response, education, cultural and recreational engagement, and inclusive accessibility. Nevertheless, the implementation of smartphone applications in community engagement encounters challenges, including digital inequality, privacy concerns, technological literacy limitations, language and cultural barriers, security risks, exclusion of vulnerable groups, and issues related to data accuracy and reliability. To ensure inclusivity, effectiveness, and equity, it is imperative to actively address these challenges, emphasizing social equity considerations and balancing technological innovation with the diverse needs of the entire community. Bridging digital divides, providing education and support, addressing privacy issues, and promoting a balanced approach to technology use are vital steps toward creating truly inclusive and effective community engagement strategies in smart cities. Through thoughtful consideration and proactive measures, smart cities can fully harness the potential of smartphone applications to create vibrant, connected, and resilient urban communities.

Originality/value: Detailed analysis of usage smartphone applications in the case of community engagement.(original abstract)

Słowa kluczowe

EN

Smart city; Energy efficiency; Mobile applications; Citizen involvement

PL

Inteligentne miasto; Efektywność energetyczna; Aplikacje mobilne; Zaangażowanie obywateli

• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2023
• Numer: z. 189 Współczesne zarządzanie = Contemporary management
• Strony: 723--734

Twórcy

autor

Radosław Wolniak

• Silesian University of Technology, Poland

autor

Wieslaw Grebski

• The Pennsylvania State University, State College, USA

Bibliografia

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Identyfikatory

DOI

10.29119/1641-3466.2023.189.45