Wykorzystanie MSQ jako narzędzia badania satysfakcji z pracy w wybranej jednostce ochrony zdrowia

• Autorzy: Tomasz Ingram , Wojciech Głód

Warianty tytułu

The Use of MSQ as a Tool for Job Satisfaction Assessment in the Chosen Health Care Organization

• Języki publikacji: PL

Abstrakty

Badania nad satysfakcją z pracy od lat skupiają uwagę teoretyków i praktyków zarówno psychologii, jak i zarządzania. Jednym z podstawowych wyzwań związanych z prowadzeniem badań jest dobór narzędzia pozwalającego na wiarygodny pomiar. W niniejszym artykule poddajemy analizie jedno z najbardziej popularnych na świecie narzędzi do badania wymiarów satysfakcji pracowników - Minnesota Satisfaction Questionnaire (MSQ). W oparciu o badania przeprowadzone wśród 75 pracowników jednostki ochrony zdrowia weryfikujemy dwie hipotezy dotyczące odpowiednio liczby wymiarów narzędzia i ich związku z deklarowanym, ogólnym poziomem satysfakcji pracowników. Wyniki ukazują 5-czynnikową strukturę konstruktu badawczego, a analiza regresji dostarcza częściowego wsparcia dla hipotezy dotyczącej związków pomiędzy wymiarami satysfakcji z pracy badanymi w MSQ oraz deklarowanym ogólnym poziomem satysfakcji.(abstrakt oryginalny)

EN

Research on job satisfaction has attracted significant attention of both theoreticians and practitioners of psychology and management. The basic challenge related to carrying on job satisfaction research is a choice of appropriate questionnaire. In the paper we analyze one of the most popular tools helping to assess the level of job satisfaction - Minnesota Satisfaction Questionnaire (MSQ). On the basis of the research carried out among 75 employees of chosen hospital we verify two resarch hypotheses related to the dimensions of job satisfaction and their relationship with declared, general level of job satisfaction. Research results reveal 5 factors of studied construct, and regression analysis partly supports hypothesis describing relationship between dimensions of job satisfaction and declared, general level of job satisfaction.(original abstract)

Słowa kluczowe

PL

Badanie satysfakcji; Zadowolenie z pracy; Służba zdrowia; Placówki służby zdrowia; Szpitalnictwo

EN

Satisfaction research; Job satisfaction; Health service; Medical facilities; Hospital service

• Czasopismo: Nauki o Zarządzaniu / Uniwersytet Ekonomiczny we Wrocławiu
• Rocznik: 2014
• Numer: nr 3 (20)
• Strony: 31--43

Twórcy

autor

Tomasz Ingram

• Uniwersytet Ekonomiczny w Katowicach

autor

Wojciech Głód

• Uniwersytet Ekonomiczny w Katowicach

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Identyfikatory

DOI

10.15611/noz.2014.3.03