The Importance of Mentoring in Employee Work Engagement - based on Research of Company Employees in Poland

• Autorzy: Małgorzata Baran

Warianty tytułu

Znaczenie mentoringu dla zaangażowania pracowników w pracę - na podstawie badań pracowników przedsiębiorstw w Polsce

• Języki publikacji: EN

Abstrakty

EN

Background. The success of a company, in addition to today's very turbulent and demanding external environment, is influenced by internal organisational factors. In particular, a pivotal role in a company's success is undoubtedly played by human capital, where engagement at work manifests itself through employees with identified approaches, attitudes, views, and behaviours. Research indicates that mentoring can be an effective tool for supporting employees, because it influences not only development, in the broad sense, of the employees themselves, but also the development of the entire organisation. By affecting employees' attitudes and behaviour, it influences their commitment to work, which can contribute to the success of the whole organisation.
Research aims. The purpose of this article is to examine the relationship between employees' use of mentoring in the company and their engagement at work.
Methodology. A quantitative study was conducted on a non-probable sample of 1,010 employees of companies operating in Poland** who had participated in a mentoring programme in their company. Only employees who had completed a mentoring programme were selected for this study. Data collection was achieved through a questionnaire survey. The method used allowed the author to obtain aggregate and comparable data by using standardised questions. This research made use of Schaufeli's frequently employed concept of work engagement. The questionnaire used in this study was the Utrecht Work Engagement Scale.
Key findings. The findings demonstrate the importance of the mentoring process in shaping employee engagement in work. The involvement of employees in the mentoring process was found to affect their engagement. According to statistical analysis of the obtained results, the work engagement of employees is positively correlated with in-house mentoring programme participation. (original abstract)

Tło badań. Na sukces przedsiębiorstwa wpływają uwarunkowania wewnątrzorganizacyjne, jak i otoczenie zewnętrzne, które współcześnie jest bardzo turbulentne i wymagające. Niewątpliwie jednak kluczową rolę w osiąganiu przez firmę sukcesów odgrywa kapitał ludzki, a więc pracownicy z określonymi emocjami, postawami i zachowaniami, w których przejawia się zaangażowanie pracowników. Badania wskazują, że jednym ze skutecznych narzędzi wspierania pracowników jest mentoring. Wpływa on nie tylko na szeroko pojęty rozwój samych pracowników, ale także na rozwój całej organizacji. Poprzez oddziaływanie na postawy pracowników, ich emocje, zachowania, wpływa na ich zaangażowanie, sprzyjając sukcesowi przedsiębiorstwa.
Cel badań. Celem artykułu jest zbadanie zależności pomiędzy korzystaniem przez pracowników z mentoringu w firmie, a ich zaangażowaniem w pracę
Metodologia. Przeprowadzone zostało badanie ilościowe na dobranej celowo próbie 1010 pracowników przedsiębiorstw funkcjonujących w Polsce, którzy brali udział w procesie mentoringowym w swojej firmie. Kryterium udziału w badaniu było ukończenie przez pracownika procesu mentoringowego. Stosowaną techniką badawczą była technika ankietowa. Zastosowana metoda pozwoliła autorce dzięki standaryzacji pytań, uzyskać zbiorcze i porównywalne ze sobą dane. Na potrzeby prowadzonych badań oparto się na często wykorzystywanej koncepcji zaangażowania w pracę autorstwa Schaufeli. W badaniu wykorzystano kwestionariusz Praca i Samopoczucie UWES - Utrecht Work Engagement Scale.
Kluczowe wnioski. Udział pracowników w procesie mentoringu wpływa na ich zaangażowanie w pracę. Jak wynika z analizy statystycznej uzyskanych wyników badania, zaangażowanie pracowników w pracę jest dodatnio skorelowane z korzystaniem przez nich z procesów mentoringowych w przedsiębiorstwie. (abstrakt oryginalny)

Słowa kluczowe

EN

Mentoring; Employees in enterprise; Employees' engagement

PL

Mentoring; Pracownicy w przedsiębiorstwie; Zaangażowanie pracowników

• Czasopismo: International Journal of Contemporary Management
• Rocznik: 2017
• Tom: 16
• Numer: nr 2
• Strony: 33--56

Twórcy

autor

Małgorzata Baran

• Collegium Civitas

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Identyfikatory

DOI

10.4467/24498939IJCM.17.009.7522