Pojęcie sukcesu we wdrożeniu systemu klasy ERP

• Autorzy: Piotr Soja

Warianty tytułu

Success Definition in ERP Systems Implementation

• Języki publikacji: PL

Abstrakty

Głównym celem niniejszego opracowania jest dogłębne zrozumienie zagadnienia sukcesu wdrożeń zintegrowanych systemów klasy ERP (enterprise resource planning). Artykuł rozpoczyna omówienie pojęcia sukcesu w dziedzinie systemów informacyjnych skupiających się przede wszystkim na modelu DeLone'a i McLeana. W dalszej części opracowania skoncentrowano się na problematyce związanej z sukcesem z uwzględnieniem specyfiki systemów ERP. Do omówionych zagadnień należą: model DeLonea'a i McLeana dla systemów ERP, zadowolenie użytkowników jako miara sukcesu oraz uwzględnienie fazy przedsięwzięcia i punktu widzenia uczestników w ocenie sukcesu. W końcowej części artykułu zostały przedstawione przykłady praktycznych podejść do definicji sukcesu oraz sformułowane wnioski. (abstrakt oryginalny)

EN

The main goal of the study is the thorough interpretation of the success issues in the area of integrated ERP (Enterprise Resource Planning) systems implementation. At the beginning, the term of success concerning information systems field has been discussed with particular consideration of DeLone and McLean model. Next, the paper concentrates on topics connected with success related to ERP systems character. The deliberated issues cover: the DeLone and McLean model for ERP systems, users satisfaction as a success measure and consideration of undertaking phase together with participants point of view in success evaluation. The last part of the article submits examples of practical approaches to success definition and final conclusions. (original abstract)

Słowa kluczowe

PL

Systemy ERP; Zarządzanie zasobami przedsiębiorstwa; Wdrożenie systemów informatycznych; System informacyjny

EN

ERP system; Enterprise Resource Planning (ERP); Implementation of information systems; Information system

• Czasopismo: Zeszyty Naukowe / Uniwersytet Ekonomiczny w Krakowie
• Rocznik: 2010
• Numer: nr 814
• Strony: 111--127

Twórcy

autor

Piotr Soja

• Uniwersytet Ekonomiczny w Krakowie

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