Work Commitment in the West Pomeranian Oncology Centre in Szczecin

• Autorzy: Ewa Krok
• Języki publikacji: EN

Abstrakty

EN

Aim of the article: to present the findings of the diagnosis of the determinants of the employees' commitment in the West Pomeranian Oncology Centre in Szczecin. Background: Nowadays work commitment is a sine qua non condition of the develop-ment and the competitiveness of every organization. In health care institutions the staff's commitment seems especially essential due to the correlated with patients' satisfaction, which is one of measures of quality of treatment. Methods and the participants of the study: 309 employees of the hospital were examined by means of an inquiry questionnaire. Findings: The employees of the hospital declare a rather high level of work commitment. However, a detailed analysis reveals areas of dissatisfaction and reasons of lack of job satisfaction. These are primarily: strong competition among employees and lack of feeling that it is people who are the most precious resource for the hospital management. The employees of the hospital lack an individual who could encourage them and would support in development. Conclusions: Work commitment is not only a derivative of reward. Very essential factors are interpersonal relations on all stages, the atmosphere at work and opportunity of self-fulfilment. (original abstract)

Słowa kluczowe

EN

Hospital service; Health care; Health; Work effectiveness; Sine qua non condition

PL

Szpitalnictwo; Opieka zdrowotna; Zdrowie; Efektywność pracy; Warunek sine qua non

• Czasopismo: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Scientific Journal. Service Management
• Rocznik: 2013
• Tom: 11
• Strony: 23--33

Twórcy

autor

Ewa Krok

• Uniwersytet Szczeciński

Bibliografia

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