Required Skill Set for the Supply Chain Manager in Changing Economic Reality

• Autorzy: Danuta Kisperska-Moroń
• Języki publikacji: EN

Abstrakty

EN

The article offers information on the managing skills of supply chain managers. A brief overview on the major mega-trends including technological innovations, globalization-based on internationalization of production and distribution and improving customer service is presented. It also describes managerial qualities and importance of human resources in logistics and supply chains.(original abstract)

Słowa kluczowe

EN

Supply chain; Supply Chain Management (SCM); Logistics; Customer service; Human resources; Globalization; Technical innovations

PL

Łańcuch dostaw; Zarządzanie łańcuchem dostaw; Logistyka; Obsługa klienta; Zasoby ludzkie; Globalizacja; Innowacje techniczne

• Czasopismo: Journal of Economics & Management / University of Economics in Katowice
• Rocznik: 2013
• Numer: nr 11
• Strony: 33--48

Twórcy

autor

Danuta Kisperska-Moroń

• University of Economics in Katowice, Poland

Bibliografia

• Andraski J.C., Novack R.A. (1996): Marketing Logistics Value: Managing the 5P's. "Journal of Business Logistics", Vol. 17, No. 1, pp. 23-34.
• Beth S., Burt D.N., Copacino W., Gopal Ch., Lee H.L., Lynch R.P., Morris S. (2003): Supply Chain Challenges: Building Relationships. "The Harvard Business Review", Vol. 8, No. 7, pp. 64-73.
• Bourne M., Franco-Santos M., Pavlov A., Lucianetti L., Martinez V., Mura M. (2008): The Impact of Investors in People on People. Management Practices and Firm Performance. Centre for Business Performance, Cranfield School of Management, Cranfield University.
• Christopher M. (1998): Logistics & Supply Chain Management. Financial Times, London.
• Daugherty P.J., Lusch R.F., Myers M.B., Griffith D.A. (2000): Linking Compensation and Retention. "Supply Chain Management Review", Vol. 4, No. 4, pp. 64-72.
• Gattorna J. (2006): Living Suppply Chains. Prentice Hall, London.
• Hedberg B., Dahlgren G., Hansson J., Olve N.G. (1994): Virtual Organizations and Beyond. Wiley, Chichester, UK.
• Henderson W.H. (1963): Transportation Education and Traffic and Transportation Managers. "Transportation Journal", Vol. 2, No. 4, pp. 16-22.
• Kisperska-Moroń D., ed. (2009): Czynniki rozwoju wirtualnych łańcuchów dostaw (Development factors of virtual supply chains). Publishing House of the University of Economics in Katowice.
• Kisperska-Moroń D. (2010): Evolution of Competencies of Logistics and Supply Chain Managers. LogForum, Vol. 6, Iss. 3, No. 3, http://www.logforum.net.
• Mangan J., Christopher M. (2005): Management Development and the Supply Chain Manager of the Future. "International Journal of Logistics Management", Vol. 16, No. 2, pp. 178-91.
• Murphy P.R., Poist R.F. (2007): Skill Requirements of Senior-level Logistics Executives: A Longitudinal Assessment. "Supply Chain Management: An International Journal", Vol. 12, No. 6, pp. 423-31.
• Myers M.B., Griffith D.A., Daugherty P.J., Lusch R.F. (2004): Maximizing the Human Capital Equation in Logistics: Education, Experience, and Skills. "Journal of Business Logistics", Vol. 25, No. 1, pp. 211-32.
• Ozment J., Keller S.B. (2009): Research on Personnel Issues Published in Leading Logistics Journals. What We Know and Don't Know. "The International Journal of Logistics Management", Vol. 20, No. 3, pp. 378-407.
• Skjoett-Larsen T. (2000): European Logistics Beyond 2000. "International Journal of Physical Distribution & Logistics Management", Vol. 30, No. 5, pp. 377-387.
• Straube F., Pfohl H.Ch., ed. (2008): Trends and Strategies in Logistics. Global Networks in an Era of Change. Environment, Security, Internationalisation, People. Bundesvereinigung Logistik e.V (German Logistics Association), Bremen.
• Thai V.V., Cahoon S., Tran H.T. (2011): Skill Requirements for Logistics Professionals: Findings and Implications. "Asia Pacific Journal of Marketing and Logistics", Vol. 23, Iss. 4, pp. 553-574.