E-banking innovations in Poland

• Autorzy: Krzysztof Biernacki
• Języki publikacji: EN

Abstrakty

EN

The paper shows a number of important e-banking innovations that take place on Polish market. It also presents digital channels trends in e-banking and mobile banking with projections for next five years. All innovations being developed are more and more considered by the banks as an element of their strategy, in order to offer enhanced customer experience and better ménage relations with their customers. A visible trend is integration of digital channels with physical ones. Banks tend to invest more in innovations in order to gain competitive advantage.(original abstract)

Słowa kluczowe

EN

Banking; Innovations; E-banking; Retail trade

PL

Bankowość; Innowacje; Bankowość elektroniczna; Handel detaliczny

• Czasopismo: Perspectives of Innovations, Economics and Business
• Rocznik: 2013
• Tom: 13
• Numer: nr 2
• Strony: 49--57

Twórcy

autor

Krzysztof Biernacki

• Warsaw School of Economics, Poland

Bibliografia

• Alior.pl, 2013. Retrieved 30.06.2013 from  www.alior.pl
• Bank24.blox.pl, 2013. Retrieved 30.06.2013 from www.bank24.blox.pl
• Bankier.pl, 2013. Retrieved 30.06.2013 from www.bankier.pl
• Bankmillennium.pl, 2013. Retrieved 30.06.2013 from www.bankmillennium.pl
• BNP Paribas, 2013. Innovation in BNP Paribas, EFMA conference materials Barcelona, June, Retrieved 30.06.2013 from www.efma.com
• CASE, BRE Bank, 2005. "Czy sektor bankowy w Polsce jest innowacyjny?," in Polish, CASE - Centrum Analiz Społeczno-Ekonomicznych - Fundacja Naukowa, Zeszyty BRE Bank - CASE, Vol.79, pp.15
• Chojecki, T., Matysek, A., 2003. "Bankowość elektroniczna w europejskich systemach bankowych: Finlandia," in Polish, NBP, Bank i Kredyt, Vol. 34(1), Warszawa, pp.75
• EFMA, Infosys/Finacle, 2013. Global innovation trends in retail banking, based on innovation survey, EFMA conference, June, Retrieved 30.06.2013 from www.efma.com
• EFMA, Kurt Salmon, 2013. Physical and other digital channels for retail banks, EFMA study, Retrieved 30.06.2013 from http://www.kurtsalmon.com/uploads/Efma-Report-Phygital-Kurt-Salmon.pdf
• Pkobp.pl, 2013. Retrieved 30.06.2013 from www.pkobp.pl
• Prnews.pl, 2013. Retrieved 30.06.2013 from www.prnews.pl
• Schumpeter, J., 1960. Teoria rozwoju gospodarczego [Theory of economic development], in Polish, Warszawa: Wydawnictwo Naukowe PWN