PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2009 | 2 | nr 1 | 118--130
Tytuł artykułu

Ingrida Daugėlaitė, Developing Business Partnership on the Basis of Internal Marketing

Treść / Zawartość
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Internal marketing is approached to as the key and critical factor influencing success of the external marketing, because thanks to the employees and internal environment, the companies can better satisfy expectations of the users as well as current and prospective partners. In this case we can think about implementation and development of business partnership by using coherence between marketing and relationship marketing and efficient implementation of motivation, screening and promotion or employees and planning within the organization. Partnership primarily requires not only flexible, strong and continuous relationship, which is a key factor for beneficial cooperation, but also constant linkage of the both partners' know-how, competence, successful motivation, and search for new partners to obtain competitive advantage against other companies. Therefore, the present article reveals innovative approach to business partnership development by employing elements of the relations and internal marketing. Besides, the article proposes a presumptive multi-criteria model. (original abstract)
Rocznik
Tom
2
Numer
Strony
118--130
Opis fizyczny
Twórcy
  • Vilnius University, Lithuania
  • Vilnius University, Lithuania
Bibliografia
  • TIPLER J. (2005). Sėkmingos derybos. Vilnius: UAB "Knygų spektras". [Successful negotiations, in Lithuanian].
  • DRAFT Richard L. (2000). Management. Philadelphia: Drysden Press.
  • HARNESK R. (2004). "Partnership with internal customers - a way to achieve increased commitment", The TQM Magazine, Vol. 16 No 1, pp. 26-32.
  • BAGDONAS Vilhelmas. (2000). Verslo kontraktų sudarymas, įvertinimas ir kreditavimas. Vilnius: AB "Standartų spaustuvė". [Creating, Evaluating and Crediting Business Contracts, in Lithuanian].
  • GĘSICKA Gražyna. (1996). Partnership and local development. Warsaw: Katowice.
  • VITKIENĖ E. (2004). Paslaugų marketingas. Klaipėda: Klaipėda University Publishing House. [Services Marketing, in Lithuanian].
  • PRANULIS V., PAJUODIS A., URBONAVIČIUS S., VIRVILAITĖ R. (2000). Marketingas. Vilnius: The Baltic Press. [Marketing, in Lithuanian].
  • DAMULIENĖ A. (1996). Paslaugų marketingas. Vilnius: Lithuania informatikon institute. [Services Marketing , in Lithuanian].
  • BAGDONAS Eugenijus, BAGDONIENĖ Liudmila (2000). Administravimo pagrindai. Kaunas: KTU University Publishing House. [Administration basis, in Lithuanian].
  • BAGDONAS Eugenijus, KAZLAUSKIENĖ Eglė (2000). Biznio įvadas. Kaunas: KTU University Publishing House [Business introduction, in Lithuanian].
  • KINDURYS Vytautas. (1998). Paslaugų marketingas: teorija ir praktika. Vilnius: Vilnius University Publishing House. [Services Marketing: Theory and Practice, in Lithuanian].
  • GUMESSON Evert. (2000). Internal marketing in the light of relationship marketing and network organizations. In: Varey, R. J. and Lewis, B.R. (eds.) Internal Marketing: Directions for Management. NY: Routledge. p. 27 - 42.
  • GRONROOS Christian.(1994). From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift. In Management Decision. NY: Hiffin. p. 4 - 20.
  • GUMESSON Evert. (1999). Total relationship marketing. Great Britain: Butterwarth, Heinemann.
  • GRONROOS Christian (2001). Service management and marketing - A customer relationship management approach. USA: John Willey and Sons.
  • NORMANN R. (1994). Service Management: Strategy and Leadership in Service Business. New York: J. Wiley & Sons.
  • BAGDONIENĖ Liudmila, HOPENIENĖ Rimantė. (2005). Paslaugų marketingas ir vadyba. Kaunas:Technologija. [Services Marketing, and management in Lithuanian].
  • SIMKIN D., FERREL P. (1997). Marketing concepts and strategies. Boston, New York: Houghton Hiffin.
  • RAFIQ M. and AHMED P. K. (2000). "Advances in the internal marketing concept: definition, synthesis and extension", Journal of Services Marketing, Vol. 14 No.6, pp. 449-462.
  • RAFIQ M. and AHMED P. K. (2003). "Internal marketing issues and challenges", European Journal of Marketing, Vol. 37 No. 9, pp. 1177-1186.
  • BARLOW J. , JASHAPARA A. (1998). "The Learning Organization", An International Journal, Vol. 15 No. 6.
  • BALLANTYNE David (2003). "A relationship-mediated theory of internal marketing", European Journal of Marketing, Vol. 37 No. 9.
  • BALLANTYNE David (2000). "Internal relationship marketing: a strategy for knowledge renewal", International Journal of Bank Marketing, Volume 18, No 6, pp. 274-286.
  • LINGS Ian N. (2000). "Internal marketing and supply chain management", Journal of Services Marketing, Volume 14, No 1.
  • OXENBRIDGE Sarah, BROWN William (2002). "The two faces of partnership?" Journal of Services Marketing, Volume 24, No 3.
  • VAREY R. J., LEWIS, B. R. (1999). "A broadened conception of internal marketing", European Journal of Marketing, Vol. 33, No (9/10), pp. 926-944.
  • VITS Jeroen, GELDERS Ludo. (2000). "Performance improvement theory", International journal of production economics, Vol. 77, Issue 3, pp.285-298.
  • YAFANG Tsai Wu, SHIH Wang. (2006). Internal Marketing, Organizational Commitment and Service Quality. Service Systems and Service Management, 2006 International Conference on. Volume 2, pp. 1292-1298.
  • SINČIĆ Dubravka, Nina Pološki VOKIĆ (2007). Integrating internalcommunications, human resource management and marketing concepts into the newinternal marketing philosophy.
  • Lietuvos ekonominės plėtros agentūra. (2006). Sėkminga verslo partnerystė. Ką turėtų žinoti įmonės. [Successful Business Partnership. What companies should know about it, in Lithuanian]. [Interaticve] [referred on 07 May 2008] at <http://www.lepa.lt/files/File/InformacijaVerslui/EIC/VersloPartneriuPaieskos Atmintines/PDF/sekminga_verslo_partneryste.pdf >
  • Europos LEADER Observatorija (2006). Vietos partnerystės organizavimas [Planning of local partnership] [interactive] [referred on 17 June 2008] at <http://www.leaderplius.lt/get.php?f.2>
  • NAKROŠIS V. (2007). Partnerystės modeliai ES valstybės narėse [The models of partnership in members of ES] [interactive] [referred on 07 May 2008] at < http://www.nrda.lt/Partnership.pdf>
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171356253

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.