Determinanty i następstwa satysfakcji pracowników w świetle teorii pozytywnego zarządzania

• Autorzy: Rafał Haffer

Warianty tytułu

Antecedents and Consequences of Employee Satisfaction in the Light of Positive Management Theory

• Języki publikacji: PL

Abstrakty

W artykule ukazano znaczenie satysfakcji pracowników jako kluczowego czynnika determinującego rozwój i poprawę wyników działalności przedsiębiorstwa na tle teorii pozytywnego zarządzania. Zidentyfikowano główne czynniki, będące składnikami pozytywnego potencjału organizacji (PPO), które mają wpływ na satysfakcję z pracy w przedsiębiorstwach działających w Polsce, oraz wskazano te spośród nich, które mają kluczowe znaczenie dla poprawy zadowolenia zawodowego. Wyniki przeprowadzonych badań potwierdziły uwarunkowanie wyników działalności przedsiębiorstw poziomem satysfakcji pracowników. Pozwoliły także wskazać krytyczne czynniki poprawy satysfakcji pracowników, wśród których znalazły się wysokie standardy etyczne powszechne w codziennym funkcjonowaniu przedsiębiorstwa, pozytywna kultura organizacyjna oparta na zaufaniu, uczciwości i sprawiedliwości oraz skuteczna komunikacja wewnątrzorganizacyjna wsparta rozwojem kompetencji emocjonalnych menedżerów.(abstrakt oryginalny)

EN

The article presents the importance of employee satisfaction as a key factor determining organisational development and business performance improvement against a background of positive management theory. It identifies the main factors, treated as the components of Positive Organisational Potential (POP), influencing job satisfaction in companies operating in Poland as well as indicates these ones which are of key importance when it comes to employee satisfaction improvement. The research results confirmed that business performance is influenced by employee satisfaction. They also made it possible to indicate the critical employee satisfaction improvement factors including high ethical standards in an everyday functioning of an enterprise, a positive organisational culture based on trust, honesty and fairness as well as an effective intra-organisational communication supported by the development of managers' emotional competences.(original abstract)

Słowa kluczowe

PL

Zarządzanie; Zachowania organizacyjne; Zadowolenie z pracy; Teoria pozytywnego zarządzania

EN

Management; Organisational behaviour; Job satisfaction; Positive Organizational Scholarship (POS)

• Czasopismo: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
• Rocznik: 2015
• Numer: nr 376 Zrównoważony rozwój organizacji - odpowiedzialne zarządzanie
• Strony: 152--168

Twórcy

autor

Rafał Haffer

• Uniwersytet Mikołaja Kopernika w Toruniu

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Identyfikatory

DOI

10.15611/pn.2015.376.11