The Role of Organizational Culture and Human Capital Management in Process Organization

• Autorzy: Agnieszka Wojtczuk-Turek
• Języki publikacji: EN

Abstrakty

EN

There are numerous factors which significantly influence effective realization of business processes. One of them is organizational culture, which forms a context within which employees display specific behaviors. Apart from cultural aspects, a significant role in process organizations is played by employees, as they do not only guarantee efficient realization of business processes but also secure the design and implementation of changes which facilitate the increase in company competitiveness. This fact is related to special demands in the sphere of HRM: the use of adequate practices within job design and diversified motivational systems for various employee groups. The key role in these processes is also played by managers who create the vision, formulate business goals, design processes and manage people. The aim of this article is to describe cultural and social aspects of business process management and indicate the role of human capital in process organization(author's abstract)

Słowa kluczowe

EN

Business Process Management (BPM); Organizational culture study; Human capital; Human Capital Management

PL

Zarządzanie procesami biznesowymi; Badanie kultury organizacyjnej; Kapitał ludzki; Zarządzanie kapitałem ludzkim

• Czasopismo: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Scientific Journal. Service Management
• Rocznik: 2014
• Tom: 14
• Strony: 39--48

Twórcy

autor

Agnieszka Wojtczuk-Turek

• Szkoła Główna Handlowa w Warszawie

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