Trust Services Implementation Model for Electronic Business Environment

• Autorzy: Radoslav Delina

Warianty tytułu

Wdrażanie modelu usług powierniczych dla środowiska biznesu elektronicznego

• Języki publikacji: EN

Abstrakty

EN

In the field of digital business environment/ecosystem, the self-regulation feature plays crucial role. ICT support biological and sociological phenomena through efficient electronic services. One of the main roles is building and enhancing efficient relationships between actors within the ecosystem. Problem of interaction between commercial subjects depends on expected benefits/utility. These expectations are predictors of successful result from realized transaction with potential partner. And this predictor is based on trust and trustworthiness. The paper presents trust building services as crucial factor for cooperation and propose trust service model for B2B e-cooperation within digital business ecosystem.(original abstract)

W obszarze środowiska biznesu cyfrowego kluczową rolę odgrywa funkcja samoregulacji. ICT wspiera zjawiska biologiczne i socjologiczne poprzez efektywne usługi elektroniczne. Jedną z głównych ról jest budowanie i wzmacnianie efektywnych relacji pomiędzy podmiotami w obrębie otoczenia. Problem współdziałania podmiotów gospodarczych zależy od oczekiwanych korzyści/użyteczności. Te oczekiwania są predyktorami pomyślnego wyniku ze zrealizowanych transakcji z potencjalnym partnerem. Konstrukcja tych prognoz oparta jest na zaufaniu i wiarygodności. W artykule przedstawiono usługę budowania zaufania jako kluczowy czynnik współpracy. Zaproponowano także model obsługi zaufania do B2B e-biznesowej współpracy w ramach ekosystemu cyfrowego. (abstrakt oryginalny)

Słowa kluczowe

EN

Confidence building; e-business; Trust; Business ecosystem

PL

Budowanie zaufania; Biznes elektroniczny; Zaufanie; Ekosystem biznesowy

• Czasopismo: Zeszyty Naukowe Politechniki Częstochowskiej. Zarządzanie
• Rocznik: 2015
• Numer: nr 19
• Strony: 163--182

Twórcy

autor

Radoslav Delina

• Technical University of Kosice

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