Desired Outcomes Through Deliberate Design : How the Communication Perspective Enhances Organizational Development

• Autorzy: John Chetro-Szivos , Sarah Baldelli , Colleen Santon
• Języki publikacji: EN

Abstrakty

EN

The study includes an analysis and results of a Deliberately Developmental Organization (DDO) effort in an academic department. In this study Kegan and Lahey's conception of a DDO is coupled with the Circular Questioning technique to deepen the intensity of the employees' participation. The ultimate goal of a DDO is to enhance the employees' personal development and thus improve the organization. The authors point to the communication perspective as a way to understand the centrality of dialogue in the DDO process. It was found that Circular Questioning as a means of intervention allowed the members to generate new thoughts and actions thus building an understanding of their interdependence. It was clear their communication acted as a constitutive force, shaping the lives of the interact ants and their future understanding and work in the organization. (original abstract)

Słowa kluczowe

EN

Employees' engagement; Organizational commitment

PL

Zaangażowanie pracowników; Zaangażowanie organizacyjne

• Czasopismo: Journal of Intercultural Management
• Rocznik: 2016
• Tom: 8
• Numer: nr 3
• Strony: 25--53

Twórcy

autor

John Chetro-Szivos

• Clark University

autor

Sarah Baldelli

• Clark University

autor

Colleen Santon

• Clark University

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Identyfikatory

DOI

https://doi.org/10.1515/joim-2016-0015