A Model of a Tacit Knowledge Transformation for the Service Department in a Manufacturing Company : a Case Study

• Autorzy: Adam Dudek , Justyna Patalas-Maliszewska
• Języki publikacji: EN

Abstrakty

EN

This article elaborates on the development of a dedicated model of a tacit knowledge transformation for the service department in a manufacturing company. The four main components of the tacit knowledge transformation process are formulated: (1) tacit knowledge source identification, (2) tacit knowledge acquisition, (3) tacit knowledge determination and formalization, and (4) knowledge classification. The proposed model is illustrated by examples on the use of the methods: automatic recognition of speech, natural language processing, and automatic object recognition in the tacit knowledge transformation process in order to obtain a formalized procedure for the service department in a manufacturing company. This is followed by a discussion of the results of the research experiments. (original abstract)

Słowa kluczowe

EN

Knowledge; Knowledge generating; Information processing model; Automatic identification systems (AIS); Production enterprise; Case study

PL

Wiedza; Generowanie wiedzy; Model przetwarzania informacji; System automatycznej identyfikacji; Przedsiębiorstwo produkcyjne; Studium przypadku

• Czasopismo: Foundations of Management
• Rocznik: 2016
• Tom: 8
• Numer: nr 1
• Strony: 175--188

Twórcy

autor

Adam Dudek

• University of Applied Science in Nysa

autor

Justyna Patalas-Maliszewska

• University of Zielona Gora, Poland

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Identyfikatory

DOI

10.1515/fman-2016-0014