Warianty tytułu
Języki publikacji
Abstrakty
The paper concerns the phenomena of reciprocal exchange which is know in social relations since ages and also used in business relations. Reciprocity is also a popular tool in tourism business. Presented research were conducted in a form of experiment in one of restaurants in Cracow city center. It was found that a small gift from a waiter (a chewing gum) lead to an increase in tips. Surprised and feeling grateful customers decided to leave a bigger tips than usually.(author's abstract)
Słowa kluczowe
Czasopismo
Rocznik
Tom
Numer
Strony
57--63
Opis fizyczny
Twórcy
autor
- Pedagogical University of Cracow, Cracow, Poland
autor
- Andrzej Frycz Modrzewski University of Cracow, Poland
Bibliografia
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Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171511456