Organizational Citizenship Behaviors in Public and Private Sector

• Autorzy: Aldona Glińska-Neweś , Dawid Szostek

Warianty tytułu

Zachowania obywatelskie w sektorze publicznym i prywatnym

• Języki publikacji: EN

Abstrakty

EN

Organizational citizenship behaviors (OCBs) are voluntary behaviors of organization members, going beyond their job descriptions, which aim at assisting coworkers and/or taking care of an organization and its operations. Since 1980s' many researchers contributed to the explanation of their nature, dimensions as well as antecedents, however, less attention has been paid to differences in OCB scale and frequency caused by an organization type. In the paper we verify the hypothesis that employees of for-profit private organizations engage in OCBs more frequently than employees of the public sector. The hypothesis is verified on a basis of a quantitative study conducted among 280 employees of the private sector and 244 employees of local government units. The analysis of the data brings contradictory results. In general, employees of the public sector organizations perform OCB more frequently than employees of the private sector. However, their OCBs are people-oriented. OCBs supporting an organization are more frequent among employees of the private sector. (original abstract)

Zachowania obywatelskie (OCB) to dobrowolne zachowania członków organizacji wykraczające poza obowiązki przypisane do danego stanowiska pracy, których celem jest wsparcie współpracowników i/lub samej organizacji oraz jej działań. Od lat 80. XX wieku wielu badaczy starało się wyjaśnić ich naturę, a także zidentyfikować ich wymiary i uwarunkowania, jednak mniej uwagi poświęcano różnicom w OCB spowodowanym przez typ organizacji. W artykule weryfikujemy hipotezę, że pracownicy sektora prywatnego częściej angażują się w OCB niż pracownicy sektora publicznego. Hipotezę zweryfikowano na podstawie badania ilościowego przeprowadzonego wśród 280 pracowników sektora prywatnego i 244 pracowników jednostek samorządu terytorialnego. Analiza danych prowadzi do sprzecznych wniosków. Ogólnie rzecz biorąc, pracownicy sektora publicznego częściej angażują się w OCB niż pracownicy sektora prywatnego, jednak ich zachowania są zorientowane na ludzi. Zachowania obywatelskie wspierające organizację są częstsze wśród pracowników sektora prywatnego. (abstrakt oryginalny)

Słowa kluczowe

EN

Organizational Citizenship Behavior (OCB); Private sector; Public sector

PL

Zachowania obywatelskie w organizacji; Sektor prywatny; Sektor publiczny

• Czasopismo: International Journal of Contemporary Management
• Rocznik: 2018
• Tom: 17
• Numer: nr 1
• Strony: 45--58

Twórcy

autor

Aldona Glińska-Neweś

• Nicolaus Copernicus University in Toruń, Poland

autor

Dawid Szostek

• Nicolaus Copernicus University of Toruń

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Identyfikatory

DOI

10.4467/24498939IJCM.18.003.8382