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2009 | 20 | 82--90
Tytuł artykułu

Knowledge Management in E-business Strategy

Treść / Zawartość
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
E-business has changes the way economy operates. Lack of geographical and time boundaries forces organization to rethink its organization. End of last century was dominated by optimization process to make enterprise more efficient. Internet, global competition has revealed that BPR is not enough. The main economy factor became information and knowledge. Organizations which were data reach started to look for solution to make them knowledge reach and such a concept became Knowledge Management (KM). Article presents methodical aspects of KM ideas, usage of KM solutions in electronic economy. It points why KM should be a part of organization e-business strategy, or can even be a transactional asset on electronic market. (original abstract)
Rocznik
Tom
20
Strony
82--90
Opis fizyczny
Twórcy
  • University of Szczecin, Poland
Bibliografia
  • Fahey L., Srivastava R., Sharon J. S., Smith D. E. (2001) Linking e-business and operating processes: The role of knowledge management. "IBM Systems Journal", VOL 40, NO 4.
  • Roy T.K., Stavropoulos Ch. (2007) Customer Knowledge Management (CKM) in the e-Business Environment. Lulea University of Technology.
  • Malhotra Y. (2001) Knowledge Management for E-Business Performance: Advancing Information Strategy to 'Internet Time'. Idea Group Publishing.
  • Nonaka I. (2008) The Knowledge-Creating Company, Harvard Business Publishing.
  • Chen X. (2002) A Knowledge Management Model for E-Business World. http://www.ohiolink.edu/etd/view.cgi?acc_num=ucin 1014841051.
  • INTEL (2001) Knowledge Management in the Internet Economy Leveraging Knowledge for e-Business Success. Intel Corporation http://whitepapers.zdnet.co.uk/0,1000000651, 260097037p,00.htm.
  • SIEMENS (2007) e-Knowledge The Koncept http://solutions. fujitsu-siemens.com/.
  • Miąc-Porębska T. Customer Relationship Management in E-business environment. Conference material of Systemy Wspomagania Organizacji 2006. http://swo.ae.katowice.pl/swo -2006/.
  • MicroStrategy, Incorporated The Five Engines of eCRM. http://www.microstrategy.com/Download/files/whitepapers/ecrm23.pdf.
  • Norris D., Mason J., Lefrere P. (2003) Transforming e-Knowledge.http://www. intercog.net/tek/.
  • Norris D., Robson R., Mason J., Lefrere P. (2003) A revolution in knowledge sharing. EDUCAUSE review 15http://net.educause.edu/ir/library/pdf/erm0350.pdf.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171525677

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