Partycypacja pacjenta w procesie leczenia a zaufanie do lekarzy

• Autorzy: Katarzyna Krot

Warianty tytułu

Patient Participation in the Treatment Process and Trust in Doctors

• Języki publikacji: PL

Abstrakty

Partycypacja pacjenta opiera się na prawach pacjenta i jego możliwościach wpływania na decyzje dotyczące opieki medycznej przez komunikację i dialog dostosowany do preferencji i potencjału pacjenta oraz wynikający z kombinacji wiedzy lekarza i pacjenta (Castroa i in. 2016). Jej znaczenie we współczesnej opiece zdrowotnej sprawia, że konieczne jest identyfikowanie czynników wpływających na zakres partycypacji pacjenta, jak i konsekwencje tego zjawiska. Stąd celem artykułu jest określenie wpływu partycypacji pacjenta na zaufanie do lekarzy. Przeprowadzone badanie dowiodło, że partycypacja wpływa na zaufanie do lekarzy, choć wpływ ten może mieć charakter zarówno pozytywny, jak i negatywny. (abstrakt oryginalny)

EN

Patient's participation is based on their rights and ability to influence decisions regarding medical care through communication and dialogue attuned to the preferences and potential of the patient and resulting from the combination of the doctor's and the patient's knowledge (Castroa et al. 2016). Its importance in contemporary healthcare makes it necessary to identify the factors affecting the scope of patient's participation as well as the consequences of this phenomenon. Therefore, the aim of the paper is to determine the impact of patient's participation on trust in doctors. The study proved that participation affects trust in doctors, although this influence can be both positive and negative. (original abstract)

Słowa kluczowe

PL

Leczenie; Zaufanie; Służba zdrowia; Świadomość konsumenta

EN

Medical treatment; Trust; Health service; Consumer awareness

• Czasopismo: Handel Wewnętrzny
• Rocznik: 2018
• Numer: nr 4 tom 1
• Strony: 156--165

Twórcy

autor

Katarzyna Krot

• Politechnika Białostocka

Bibliografia

• Castroa E.M., Van Regenmortel T., Vanhaecht K., Sermeus W., Van Hecke A. (2016), Patient empowerment, patient participation and patient-centeredness in hospital care: A concept analysis based on a literature review, "Patient Education and Counseling", Vol. 99(12).
• Cegala D.J., Post D.M. (2009), The impact of patients' participation on physicians' patient-centered communication, "Patient Education and Counseling", Vol. 77(2).
• Chia-Wen Chang, Ting-Hsiang Tseng, Arch G. Woodside, (2013), Configural algorithms of patient satisfaction, participation in diagnostics, and treatment decisions ' influences on hospital loyalty, "Journal of Services Marketing", Vol. 27(2).
• Eldh A.C., Ekman I., Ehnfors M. (2006), Conditions for patient participation and non-participation in health care, "Nursing Ethics", Vol. 13(5).
• Eldh A.C., Ekman I., Ehnfors M. (2010), A comparison of the concept of patient participation and patients' descriptions as related to healthcare definitions, "International Journal of Nursing Terminologies and Classifications", Vol. 21(1).
• Forbat L., Cayless S., Knighting K., Cornwell J., Kearney N. (2009), Engaging patients in health care: an empirical study of the role of engagement on attitudes and action, "Patient Education and Counseling", Vol. 74.
• Fudge N., Wolfe C.D.A., McKevitt C. (2008), Assessing the promise of user involvement in health service development: ethnographic study, "British Medical Journal", Vol. 336.
• Guadagnoli E., Ward P. (1998), Patient participation in decision-making, "Social Science & Medicine", Vol. 47(3).
• Hall M.A., Dugan E., Zheng B., Mishra A.K. (2001), Trust in physicians and medical institutions: What is it, can it be measured, and does it matter? "The Milbank Quarterly", No. 79(4).
• Heggland L.H, Hausken K. (2012), A qualitative identification of categories of patient participation in decision making by healthcare professionals and patients during surgical treatment, "Clinical Nursing Research Paper", Vol. 22.
• Heggland L.H., Mikkelsen A., Øgaard T., Hausken K., (2013), Measuring patient participation in surgical treatment decision making from healthcare professionals' perspective, "Journal of Clinical Nursing", Vol. 23.
• Kujala S. (2003), User involvement: a review of the benefits and challenges, "Behaviour & Information Technology", Vol. 22.
• Lantz P.M., Janz N.K, Fagerlin A., Schwartz K., Lihua L., Lakhani I., Salem B., Katz S.J. (2005), Satisfaction with surgery outcomes and the decision process in a population-based sample of women with breast cancer, "Health Services Research", Vol. 40.
• Lewicka D. (2014), The influence of organizational trust upon affective and calculative commitment, "The Journal of American Academy of Business", Vol. 20(1).
• Lewicka D. (2013), Wpływ zaufania wertykalnego na zaangażowanie organizacyjne pracowników, "Acta Universitatis Lodziensis, Folia Oeconomica", nr 282.
• Longtin Y., Sax H., Leape L.L., Sheridan S.E., Donaldson L., Pittet D. (2010), Patient Participation: Current Knowledge and Applicability to Patient Safety, "Mayo Clinic Proceedings", No. 85(1).
• Mechanic D. (1998), The functions and limitations of trust in the provision of medical care, "Journal of Health Politics, Policy and Law", Vol. 23(4).
• Mayer R.C., Davis J.H., Schoorman F.D. (1995), An integrative model of organizational trust, "Academy of Management Review", Vol. 30(3).
• O'Connor A.M., Lagare F., Stacey D. (2003), Risk communication in practice: the contribution of decision aids, "British Medical Journal", Vol. 327.
• Ouschan R., Sweeney J., Johnson L., (2006), Customer empowerment and relationship outcomes in healthcare consultations, "European Journal of Marketing", Vol. 40(9/10).
• Pontes M.C., Pontes N.M.H. (1997), Variables that influence consumers' inferences about physician ability and accountability, "Health Care Management Review", Vol. 22(2).
• Roth M.S. (1994), Enhancing consumer involvement in health care: the dynamics of control, empowerment, and trust, "Journal of Public Policy & Marketing", Vol. 13(1).
• Savage S.V. (2015), Patients, Trust and Patient Participation: Factors Influencing Whether Patients Want to be Active Health Care Participants, "Research in the Sociology of Health Care", Vol. 29.
• Wallerstein N. (2006), What is the Evidence on the Effectiveness of Empowerment to Improve Health?, WHO Regional Office for Europe's Health Evidence Network, Copenhagen.