Ostracyzm w miejscu pracy - charakterystyka zjawiska, przegląd wybranych badań nad uwarunkowaniami i konsekwencjami

• Autorzy: Kamila Madeja-Bień , Małgorzata Gamian-Wilk

Warianty tytułu

Ostracism in the Workplace: Construct Conceptualization and Research Review

• Języki publikacji: PL

Abstrakty

W artykule przedstawiono przegląd dotychczasowej literatury dotyczącej zjawiska ostracyzmu społecznego w kontekście miejsca pracy. Wskazano na elementy różnicujące ostracyzm od innych negatywnych zachowań w miejscu pracy, jak zachowania dewiacyjne, agresja, zachowania antyspołeczne, dysfunkcjonalne, kontrproduktywne lub mobbing. Następnie przedstawiono podmiotowe i organizacyjne uwarunkowania zjawiska. Szczególny nacisk położono na opisanie negatywnych konsekwencji doświadczenia ostracyzmu na poziomie indywidualnym i organizacyjnym, jak wzrost negatywnych emocji, obniżenie dobrostanu jednostki, zablokowanie możliwości realizacji podstawowych potrzeb, negatywne nastawienie do współpracowników i przełożonych, odczuwanie niższej satysfakcji z pracy czy też spadek zaangażowania w pracę. Ustalono wnioski sugerujące jego pozytywne skutki. W końcowych uwagach położono nacisk na sugestie dotyczące zapobiegania ostracyzmowi w miejscu pracy i przyszłych interwencji w tym zakresie.(abstrakt oryginalny)

EN

The article presents an overview of the previous literature on the phenomenon of social ostracism in the context of the workplace. There were indicated elements differentiating ostracism from other negative behaviors in the workplace such as deviant behavior, aggression, anti-social behavior, dysfunctional, counterproductive or mobbing. Next, the subjective and organizational determinants of the phenomenon are presented. Particular emphasis was placed on describing the negative consequences of the ostracism experience at the individual and organizational level, such as increased negative emotions, lower individual well-being, frustration of basic needs, negative attitude towards colleagues and superiors, feeling lower satisfaction from work, or lower commitment to work. Conclusions suggesting its positive effects were established. In the final remarks, the emphasis was put on suggestions regarding the prevention of ostracism in the workplace and future interventions in this area.(original abstract)

Słowa kluczowe

PL

Praca; Wykluczenie społeczne; Agresja; Dobrostan

EN

Labour; Social exclusion; Aggression; Well-being

• Czasopismo: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
• Rocznik: 2018
• Numer: nr 512 Sukces w zarządzaniu kadrami. Wyzwania wobec funkcji personalnej w organizacjach w warunkach rynku pracownika. Problemy zarządczo-psychologiczne
• Strony: 143--151

Twórcy

autor

Kamila Madeja-Bień

• Uniwersytet Wrocławski

autor

Małgorzata Gamian-Wilk

• SWPS Uniwersytet Humanistycznospołeczny

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Identyfikatory

DOI

10.15611/pn.2018.512.13