Local E-government Models : A Comparative and Critical Overview

• Autorzy: Sandra Isabel , Rodrigues Bailoa

Warianty tytułu

Lokalne modele e-administracji - krytyczny przegląd stosowanych rozwiązań

• Języki publikacji: EN

Abstrakty

EN

Over the last decades, local public administrations have looked for new ways of providing public services through Internet developing e-government projects. To achieve information about the progress of these projects several models have been developed to assess and classify e-government websites of cities and municipalities. This paper intends to identify the models that analyze the process of local e-government, checking the main contributions in the literature. From the analysis of literature it was possible to identify two sets of approaches, on the one hand, the studies that analyze the levels of maturity of e-government process, and on the other hand, some works that intend to describe the practices of electronic governance. The research made it possible to verify that approaches with technological focus are dominant, underestimating important aspects of public administration management. (original abstract)

W ciągu ostatnich dziesięcioleci lokalne administracje publiczne szukały nowych sposobów świadczenia usług publicznych z wykorzystaniem internetu, rozwijając projekty e-administracji. Aby uzyskać informacje na temat postępów w realizacji tych projektów przez samorządy lokalne, opracowano kilka modeli oceny i klasyfikacji stron internetowych e-administracji miast i gmin. Na bazie dostępnej literatury przedmiotu w artykule podjęto próbę identyfikacji modeli, które analizują proces lokalnej e-administracji. Na podstawie analizy dostępnych publikacji z tego zakresu wyróżniono dwa podejścia służące identyfikacji przyjętego przez e-administrację modelu. Z jednej strony rozpatrywany jest poziom dojrzałości (zaawansowania) procesów e-administracji, z drugiej opisywane są praktyki zarządzania elektronicznego. W wyniku przeprowadzonych badań stwierdzono dominację podejścia technicznego (wykorzystywane technologie) w ewaluacji rozwiązań wprowadzanych w e-administracji nad aspektami zarządczymi, które choć bardzo istotne, wydają się tu niedoceniane. (abstrakt oryginalny)

Słowa kluczowe

EN

Local administration; e-government; Local government; Literature review

PL

Administracja lokalna; e-administracja; Samorząd terytorialny; Przegląd literatury

• Czasopismo: Zeszyty Naukowe Małopolskiej Wyższej Szkoły Ekonomicznej w Tarnowie
• Rocznik: 2018
• Tom: 40
• Numer: nr 4
• Strony: 95--114

Twórcy

autor

Sandra Isabel

• Polytechnic Institute of Beja School of Technology and Management

autor

Rodrigues Bailoa

• Polytechnic Institute of Beja School of Technology and Management

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Identyfikatory

DOI

https://doi.org/10.25944/znmwse.2018.04.95114