Innovative Hospital Staff Managemend Methods in Poland

• Autorzy: Marcin Kęsy , Piotr Karniej
• Języki publikacji: EN

Abstrakty

EN

Innovative methods of managing employees, as well as generally implemented solutions concerning organizational innovations in Poland are areas undervalued in terms of changing surrounding conditions. Numerous reforms of the medical care system and consequently also a need to adapt the demand of the medical staff to market requirements, are becoming an increasingly more important area of activity of the management board. This report presents the results of studies carried out in public hospitals in Poland concerning ways of employing employees, effective time management methods in connection with their work, as well as intergroup and interpersonal relations (among individual occupational groups at the hospital) which are maintained among them. This report is based on studies conducted in Poland in years 2009-2010 and it was part of a large project concerning implementations of organizational innovations at hospitals,which was financed from public funds.Organizations implementing staff management innovations must take into consideration technologically advanced material resources and intangible resources(with particular emphasis on staff competence, organizational culture, communication and stereotypes). The analysis is complemented by the information coming from the surroundings, namely patients' needs and preferences, competitors (Cannon, Tanner -in case of hospitals to a minimal degree), services providers and drugs and medication suppliers and the labour market.(fragment of text)

Słowa kluczowe

EN

Hospital service; Management; Interpersonal relationship; Time management; Public hospitals

PL

Szpitalnictwo; Zarządzanie; Stosunki międzyludzkie; Zarządzanie czasem; Szpitale publiczne

• Czasopismo: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Scientific Journal. Service Management
• Rocznik: 2013
• Tom: 10
• Strony: 33--49

Twórcy

autor

Marcin Kęsy

• Higher School Managers in Legnica, Polska

autor

Piotr Karniej

• Wroclaw Medical University

Bibliografia

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