Towards an Analysis Methodology for Identifying Root Causes of Poor Delivery Performance

• Autorzy: Peter Nielsen , Ngoc Anh Dung Do , Thomas Eriksen , Izabela Nielsen
• Języki publikacji: EN

Abstrakty

EN

This paper presents an analysis methodology for establishing the demand stability of the planning environment faced by a company and the impact on the stability from changes to sales order. The methodology focuses on three critical planning parameters derived from customer orders: product mix, volume, and order sizes. Furthermore, the methodology links the delivery performance of a company to the changes made to sales orders. Based on a test case application of the methodology, it is concluded that by accepting changes, the demand faced by the case company has become more unstable on product mix, volume, and the number of order lines per period, while some added stability has been achieved with regards to the order size distributions. Ultimately, by applying the methodology to the case company, it is found that by changing the sales orders, the company does not improve the delivery performance. (original abstract)

Słowa kluczowe

EN

Business Intelligence systems; Decision making; Enterprise planning

PL

Systemy Business Intelligence; Podejmowanie decyzji; Planowanie w przedsiębiorstwie

• Czasopismo: Foundations of Management
• Rocznik: 2014
• Tom: 6
• Numer: nr 2
• Strony: 31--42

Twórcy

autor

Peter Nielsen

• Aalborg University Copenhagen, Denmark

autor

Ngoc Anh Dung Do

• Aalborg University Copenhagen, Denmark

autor

Thomas Eriksen

• Aalborg University Copenhagen, Denmark

autor

Izabela Nielsen

• Aalborg University Copenhagen, Denmark

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Identyfikatory

DOI

10.1515/fman-2015-0009