Logistyka zwrotów - perspektywa zarządcza i badawcza

• Autorzy: Anna Maria Jeszka

Warianty tytułu

Reverse Logistics - the Perspective of Management and Research

• Języki publikacji: PL

Abstrakty

Temat zwrotów produktów w zarządzaniu logistycznym jest niedostatecznie rozpoznany. Zarządzanie procesem zwrotów wpływa bezpośrednio na koszty logistyki, a pośrednio na wynik finansowy przedsiębiorstwa. Zwroty w łańcuchu dostaw są niepożądane, ale są też nieuniknione. Artykuł odpowiada na pytania: skąd się biorą zwroty towarów na różnych etapach przepływu w łańcuchu dostaw, jakie są przyczyny nasilenia zjawiska oraz czy i jak można ograniczać wolumen zwrotów. (abstrakt oryginalny)

EN

Product returns issues in logistics management is insufficiently recognized. Reverse logistics process directly affects the cost of logistics and, indirectly, the financial result of the company. Returns in the supply chain are undesirable, but there are also inevitable. Article answers the questions: what are the causes of returned products at different stages of the flow in the supply chain, why the phenomenon is increasing and whether and how to limit the volume of returns. (original abstract)

Słowa kluczowe

PL

Logistyka; Logistyka zwrotna; Zarządzanie logistyczne

EN

Logistics; Reverse logistics; Logistic management

• Czasopismo: Gospodarka Materiałowa i Logistyka
• Rocznik: 2013
• Numer: nr 2
• Strony: 2--8

Twórcy

autor

Anna Maria Jeszka

• Uniwersytet Ekonomiczny w Poznaniu

Bibliografia

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