A Tool to Measure Maturity of an Employee Suggestion Scheme

• Autorzy: Flevy Lasrado , Boštjan Gomišček
• Języki publikacji: EN

Abstrakty

EN

Employee Suggestion Schemes have been used in organizations for a long time due to the fact that they enable fostering of creative ability of employees. However, they must be used effectively and in a sustainable manner to better the creativity and innovation capacity of organizations in order to improve competitive advantage. Therefore there is a need to understand the maturity of Employee Suggestion Schemes. This paper proposes a new, structured evaluation tool for assessing an organizational Employee Suggestion Scheme maturity. It suggests five building blocks: Leadership and Work Environment, System Capability, System Effectiveness, Organizational Encouragement and System Barriers, each of them characterized by several relevant indicators and an assessment/grading scale in order for an organization to be able to determine the maturity level of their Employee Suggestion Scheme as: Initial stage, Development stage or Advanced stage. Organizations should apply this tool to assess the maturity level of their Employee Suggestion Scheme and draw a roadmap for its improvements. (original abstract)

Słowa kluczowe

EN

Quality management; Measurement; Innovative character; Employees in the organization

PL

Zarządzanie jakością; Pomiary; Innowacyjność; Pracownicy w organizacji

• Czasopismo: Management and Production Engineering Review
• Rocznik: 2015
• Tom: 6
• Numer: nr 2
• Strony: 4--13

Twórcy

autor

Flevy Lasrado

• University of Wollongong in Dubai

autor

Boštjan Gomišček

• University of Wollongong in Dubai

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Identyfikatory

DOI

10.1515/mper-2015-0011