PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2023 | 15 | nr 1 | 7--24
Tytuł artykułu

Does Feedback Seeking Always Improve Performance? Investigating the Roles of Feedback Seeking Content and Frequency in Determining Goal Achievement and Behavior-Related Performance

Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
We investigated the direct relationship between feedback seeking behavior (FSB) and perfor-mance, considering two dimensions of FSB (frequency and content) and two types of performance (goal achievement and behavior-related performance). The purpose is to identify new explanations for the in-conclusive results of the direct relationship reported in the literature. FSB is important during perfor-mance conversations, which are critical for the effectiveness of performance management. Data from a sample of 306 employees were gathered from two distinct sources on three occasions. Our data were analyzed using the hierarchical regression method. The relationship between FSB frequency and goal achievement was statistically significant. The diagnostic FSB content was positively related to individual work performance (IWP), representing behavior-related performance. We identified no similar relation-ship with other types of FSB content. This paper provides evidence that while a direct relationship be-tween FSB and performance may not generally exist, it depends on the type of FSB content and expected types of performance. Organizations can use the results to improve the effectiveness of FSB. (original abstract)
Rocznik
Tom
15
Numer
Strony
7--24
Opis fizyczny
Twórcy
  • Sharif University of Technology, Iran
  • Sharif University of Technology, Iran
Bibliografia
  • Adler, S., Campion, M., Colquitt, A., Grubb, A., Murphy, K., Ollander-Krane, R., Pulakos, E.D., 2016. Getting Rid of Performance Ratings: Genius or Folly? A Debate. Industrial and Organizational Psychology, Vol. 9, No. 2, pp.219-252. https://doi.org/10.1017/iop.2015.106.
  • Anderson, J.C., Gerbing, D.W., 1988. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, Vol.103, No. 3, pp.411-423. https://doi.org/10.1037/0033-2909.103.3.411.
  • Anseel, F., Beatty, A.S., Shen, W., Lievens, F., Sackett, P.R., 2015. How are we doing after 30 years? A meta-analytic review of the antecedents and outcomes of feedback seeking behavior. Journal of Management, Vol. 4, No. 1, pp.318-348. https://doi.org/10.1177/0149206313484521.
  • Ashford, S.J., Black, J.S., 1996. Proactivity during organizational entry: The role of desire for control. Journal of Applied Psychology, 81(2), pp.199-214. https://doi.org/10.1037/0021-9010.81.2.199
  • Ashford, S.J., Blatt, R., VandeWalle, D., 2003. Reflections on the looking glass: a review of research on feedback seeking behavior in organizations. Journal of Management, 29(6), pp.773-799. https://doi.org/10.1016/S0149-2063_03_0 0079-5
  • Ashford, S.J., Cummings, L.L., 1983. Feedback as an individual resource: Personal strategies of creating information. Organizational Behavior and Human Performance, 32(3), pp.370-398. https://doi.org/10.1016/0030-5073(83)90156-3
  • Ashford, S.J., Stobbeleir, K.D., Nujella, M., 2016. To seek or not to seek: Is that the only question? Recent developments in feedback seeking literature. Annual Review of Organizational Psychology and Organizational Behavior, 3(1), pp.213-239. https://doi.org/10.1146/annurev-or-gpsych-041015-062314
  • Ashford, S.J., Tsui, A.S., 1991. Self-regulation for managerial effectiveness: the role of active feedback seeking. The Academy of Management Journal, 34(2), pp.251-280. https://doi.org/10.2307/256442
  • Audia, P.G., Locke, E.A., 2003. Benefiting from negative feedback. Human Resource Management Review, 13(4), pp.631-646. https://doi.org/10.1016/j.hrmr.2003.11.006
  • Bălăceanu, A., Vîrgă, D., Maricuțoiu, L., 2021. Feedback seeking Behavior in Organizations: A Meta-Analysis and Systematical Review of Longitudinal Studies. The Spanish Journal of Psychology, 24, pp. 48. https://doi.org/10.1017/SJP.2021.45
  • Bandura, A., 1997. Self-efficacy: The exercise of control. Self-efficacy: The exercise of control. New York, NY: W.H. Freeman and Company.
  • Bandura, A., 2001. Social cognitive theory: an agentic perspective. Annual Review of Psychology, 52(1), pp.1-26. https://doi.org/10.1146/an-nurev.psych.52.1.1
  • Bogard, J.E., Delmas, M.A., Goldstein, N.J., Vezich, I.S., 2020. Target, distance, and valence: Unpacking the effects of normative feedback. Organizational Behavior and Human Decision Processes, 161, pp.61-73. https://doi.org/10.1016/j.obhdp.2020.10.003
  • Boomsma, A., 1982. Robustness of LISREL against small sample sizes in factor analysis models. In: Jöreskog K.G. and Wold H. (Eds.), Systems under indirect observation: Causality, structure, prediction. Amsterdam: North-Holland. pp.149-173.
  • Campbell, J.P., 1990. Modeling the performance prediction problem in industrial and organizational psychology. In: Dunnette, M.D., Hough L.M. (Eds.), Handbook of industrial and organizational psychology, 2nd ed. Palo Alto, CA: Consulting Psychologists Press. pp.687-732.
  • Carneiro, A., 2000. How does knowledge management influence innovation and competitiveness?. Journal of Knowledge Management, 4(2), pp.87-98. https://doi.org/10.1108/136732700103 72242
  • Dastmalchian, A., Javidan, M., Alam, K., 2001. Effective Leadership and Culture in Iran: An Empirical Study. Applied Psychology, 50(4), pp.532-558. https://doi.org/10.1111/1464-0597.00072
  • Eisinga, R., Grotenhuis, M., Pelzer, B., 2013. The reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown?. International Journal of Public Health, 58(4), pp.637-642. https://doi.org/10.1007/s00038-012-0416-3
  • Evans, M.G., 1996. R. J. House's 'A path-goal theory of leader effectiveness'. The Leadership Quarterly, 7(3), pp.305-309. https://doi.org/10.1016/S1048-9843(96)90021-1
  • Evans, T.R., Dobrosielska, A., 2021. Feedback seeking culture moderates the relationship between positive feedback and task performance. Current Psychology, 40(7), pp.3401-3408. https://doi.org/10.1007/s12144-019-00248-3
  • Gong, Y., Wang, M., Huang, J.-C., Cheung, S.Y., 2014. Toward a Goal Orientation-Based Feedback seeking Typology Implications for Employee Performance Outcomes. Journal of Management, 39, pp.1924-51. https://doi.org/ 10.1177/0149206314551797
  • Grant, H., Dweck, C.S., 2003. Clarifying Achievement Goals and Their Impact. Journal of Personality and Social Psychology, 85(3), pp.541-553. https://doi.org/10.1037/0022-3514. 85.3.541
  • Hair, J., Anderson, R., Black, B., Babin, B., 2016. Multivariate Data Analysis. Upper Saddle River, NJ: Pearson Education.
  • Harrison, S.H., Sluss, D.M., Ashforth, B.E., 2011. Curiosity adapted the cat: The role of trait curiosity in newcomer adaptation. Journal of Applied Psychology, 96(1), pp.211-220. https://doi.org/10.1037/a0021647
  • Henry, D., Vesel, T., Boscardin, C., van Schaik, S., 2018. Motivation for feedback seeking among pediatric residents: a mixed methods study. BMC Medical Education, 18(1), p.145. https://doi.org/10.1186/s12909-018-1253-8
  • Kluger, A.N., DeNisi, A., 1996. The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory. Psychological bulletin, 119(2), pp.254-284. https://doi.org/10.1037/0033-2909.119.2.254
  • Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., Schaufeli, W.B., de Vet Henrica, C.W., van der Beek, A.J., 2011. Conceptual frameworks of individual work performance: a systematic review. Journal of Occupational & Environmental Medicine, 53(8), pp.856-866. https://doi.org/10.1097/JOM.0b013e318226a763
  • Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., de Vet, H.C.W., van der Beek, A.J., 2014. Construct validity of the individual work performance questionnaire. Journal of Occupational and Environmental Medicine, 56(3), pp.331-337. https://doi.org/10.1097/JOM.0000000000000113
  • Lam, L.W., Peng, K.Z., Wong, C.-S., Lau, D.C., 2015. Is more feedback seeking always better? leader-member exchange moderates the relationship between feedback seeking behavior and performance. Journal of Management, 43(7), pp.2195-2217. https://doi.org/10.1177/0149206315581661
  • Li, X., Qian, J., 2016. Stimulating Employees' Feedback seeking Behavior: The Role of Participative Decision Making. Social Behavior and Personality: an international journal, 44(1), pp.1-8. https://doi.org/10.2224/sbp.2016.44.1.1
  • Locke, E.A., Latham, G.P., 2002. Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), pp.705-717. https://doi.org/10.1037/0003-066X.57.9.705
  • Luckoski, J., Thelen, A., Russell, D., George, B., Krumm, A., 2022. Feedback seeking Behavior and Practice Readiness for General Surgery. Journal of Surgical Education, 79(2), pp.295-301. https://doi.org/10.1016/j.jsurg.2021.10.003
  • Mao, H.-Y., 2022. Employees' feedback seeking strategies and perceptions of abusive supervision. Social Behavior and Personality: an international journal, 50(1), pp.1-8. https://doi.org/10.2224/sbp.10523
  • Min, Y. A. N., Ming, F., 2021. On the Influencing Mechanism of Feedback-Friendly Culture on Feedback seeking Behavior. Contemporary Finance & Economics, No.1, p.323.
  • Moser, K.S., 2017. The Influence of Feedback and Expert Status in Knowledge Sharing Dilemmas. Applied Psychology, 66(4), pp.674-709. https://doi.org/10.1111/apps.12105
  • Park, G., Schmidt, A.M., Scheu, C., DeShon, R.P., 2007. A process model of goal orientation and feedback seeking. Human Performance, 20(2), pp.119-145. https://doi.org/10.1080/08959280701332042
  • Podsakoff, P.M., MacKenzie, S.B., Lee, J.-Y., Podsakoff, N.P., 2003. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), pp.879-903. https://doi.org/10.1037/0021-9010.88.5.879
  • Podsakoff, P.M., Organ, D.W., 1986. Self-Reports in Organizational Research: Problems and Prospects. Journal of Management, 12(4), pp.531-544. https://doi.org/10.1177/014920638601200408
  • Pulakos, E.D., O'Leary, R.S., 2011. Why Is Performance Management Broken? Industrial and Organizational Psychology, 4(2), pp.146-164. https://doi.org/10.1111/j.1754-9434.2011.01315.x.
  • Qin, D., Xu, Y., Li, C., Meng, X., 2021. How Servant Leadership Sparks Feedback seeking Behavior: A Moderated Mediation Model. Frontiers in Psychology, 12, pp.1-11. https://doi.org/10.3389/fpsyg.2021.748751.
  • Ramos-Villagrasa, P.J., Barrada, J.R., Fernández-del-Río, E., Koopmans, L., 2019. Assessing Job Performance Using Brief Self-report Scales: The Case of the Individual Work Performance Questionnaire. Journal of Work and Organizational Psychology, 35(3), pp.195-205. https://doi.org/10.5093/jwop2019a21.
  • Rotundo, M., Sackett, P.R., 2002. The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of applied psychology, 87(1), pp.66-80.
  • Schermelleh-Engel, K., Moosbrugger, H., Müller, H., 2003. Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures. Methods of Psychological Research, 8(2), pp.23-74.
  • Schleicher, D.J., Baumann, H.M., Sullivan, D.W., Yim, J., 2019. Evaluating the effectiveness of performance management: A 30-year integrative conceptual review. Journal of Applied Psychology, 104, pp.851-887. https://doi.org/10.1037/apl0000368
  • Sleiman, A.A., Sigurjonsdottir, S., Elnes, A., Gage, N.A., Gravina, N.E., 2020. A Quantitative Review of Performance Feedback in Organizational Settings (1998-2018). Journal of Organizational Behavior Management, 40(3-4), pp.303-332. https://doi.org/10.1080/01608061.2020.1823300
  • Vandenberghe, C., Landry, G., Bentein, K., Anseel, F., Mignonac, K., Roussel, P., 2019. A Dynamic Model of the Effects of Feedback seeking Behavior and Organizational Commitment on Newcomer Turnover. Journal of Management. https://doi.org/10.1177/0149206319850621
  • VandeWalle, D., 2003. A goal orientation model of feedback seeking behavior. Human Resource Management Review, 13(4), pp.581-604. https://doi.org/10.1016/j.hrmr.2003.11.004
  • Viswesvaran, C., Ones, D.S., 2000. Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), pp.216-226. https://doi.org/10.1111/1468-2389.00151
  • Viswesvaran, C., Schmidt, F.L., Ones, D.S., 2005. Is there a general factor in ratings of job performance? a meta-analytic framework for disentangling substantive and error influences. Journal of Applied Psychology, 90(1), pp.108-131. https://doi.org/10.1037/0021-901090.1.108
  • Wang, B., Chen, M., Qian, J., Teng, X., Zhang, W., 2021. Workplace ostracism and feedback seeking behavior: a resource-based perspective. Current Psychology, pp.1-15. https://doi.org/10.1007/s12144-021-01531-y
  • Zack, M.H., 2003. Rethinking the knowledge-based organization. MIT Sloan Management Review, 44(4), pp.67-72.
  • Zhang, W., Qian, J., Yu, H., 2022. How and when seeking feedback from coworkers pays off? The mixed role of coworker relationship. Frontiers in Psychology, 13, pp.1-11.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171662548

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.